Electronics Master Car Audio & Tint ( EMR ) — Attraction in Lilburn

This will be my first ever Google review and i hope it helps

The team of people were great, however the results were not.

A gentleman was getting his truck worked on at the same time as me and they ended up messing up his xm radio where the truck no longer recognize it even existed. His words were " it won't show up, not even on the screen like it never exsisted." Which made me worry because my truck was still in back. They pulled his truck back, tweaked it it worked he left. 5 mins later he comes back and now his digital gas meter is not working on his dash it was telling him that he truck was on E.

When I got mine back, the guy pulled up and it sounded good. I went in to pay and camr back outside, when I turned the car back on no sub was booming. Just a pulsing sound from the subs every 10 secs or so. So they brought it back in, "tweaked" something and eventually it sounded good again brought it back out. Once the guy opened the door he said hold on, and the brand new subs they put in blew.

They again pulled it back around and somehow I get blamed for turning the bass all the way up on my system. Keep in mind after siting in the store for 3 hours I was only in my vehicle for 5 mins tops out of the (two times they brought it back out).

So again they took it back a 3rd time swapped the speaker/sub and it was working again. I tested everything. Lowered the base and drove home fine. 30 mins later hop back in my car to run an errand and that same pulse is back.

This time I wanted to check everything. So I started panning my system and listening. Turns out my left front dash speaker is blown my factory bass only plays when panned in the right zones. I have a factory 7 speaker bose system. Which only 1 is blown and 5 others are working. Yes that means 1 speaker is not working (my center dash speaker)

I will be returning on Monday to receive a full refund for my system.

They are nice people but I was not satisfied with the service.

Please excuse any typos I wrote...

Terrible service. I brought my car in for a radio repair. Was told the diagnostic would be 175 and the repair 350. Deposit would go towards repair. After an hour I'm told the unit was irreparable and parts were needed and the cost would be 650. Gave ok to order parts and was told it would be 3 days before parts arrived. After waiting "three weeks" for parts brought the car back. After an hour, I was told it could not be repaired and I would have to replace the entire unit for a cost of 950. I requested a refund of my deposit. I paid through Zelle and was told the refund would be made by close of business that day which was a Monday. Tuesday I called after not receiving it. I was told it would be within an hour. Called later in the afternoon and again I was told it would be within an hour. Wednesday was a holiday. Called on Thursday representative assured me it would be done in minutes. I waited, still no refund. So Friday morning I went to the business and demanded my refund. Representative gave me the lame excuse of having to reach their accountant and stated it would be within an hour. I insisted on waiting until it's done. Standing in the parking lot a police happens to come by. I explained the situation. He went inside to mediate and within seconds I received my refund. Btw they changed the price of the diagnostic to 180 so they stiffed me out of 5 bucks. These ppl strung me along for over a month and lied over and over about the status of my refund. I drove over 40 miles to this place four times for nothing and they could care less about the inconvenience. The owner is not worthy of...

If you are like me, you usually check reviews on business establishments before spending your hard earned dollars on rewarding yourself with a new system for your car.

After many references, and reading some pretty great reviews I decided to give these guys a shot. I would just like to say WOW I was seriously impressed. These guys were absolutely amazing!

First off, working in retail I tend to be very observant of customer service, for a shop like this to display such excellent manner and professionalism it sort of threw me off. Honestly I'm so use to being rushed and intimidated by sales rep trying to push their products on me.

But this was not the case, the staff here were extremely educated about just about everything when it came to my questions and concern.

Second, I loved that they went above and beyond for me.(I won't go into what exactly happen it's too long) but These are redeemable qualities I look for when doing business. Truly made my day knowing that I'm not just leaving my main vehicle in the hands of some strange place where literally anyone can do malicious things like stealing parts or rigging my whip.

Last off, the quality of the products here are some of the top tier products on the market, and I love that they don't. Charge me an arm and a leg for it. Way to stay true to great quality and being a great contender with your competition.

In conclusion I was very impressed with my service here. I will definitely check these guys out in the future! The...