My husband took both of our playstations in for a diagnostic and for starters they gave us a turn around time that they were unable to deliver. The service took twice as long, but to make matters worse, with their business hours being so unconventional it was difficult for us to get in touch with them. When they finally reached out to us we were unavailable and they failed to leave a voicemail. Unfortunately, the next day the technician was out of the office for the weekend so when we asked the other employee if a note was left or anything he said that there was no information in the office and the technician took our systems home. He also suggested that WE call them back on Monday. So after several more days we were informed that it would cost more money than it would be worth to repair. My husband wanted to just buy a used system from them but I felt as though their poor service was not worth our coins. We ended up getting a system elsewhere, however when we brought the system home we decided we would continue using it until it burned out completely... turns out the system doesn’t even turn on whereas before it was overheating and shutting off after a couple of hours and now it’s...
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I came in during Gamestop's last day for their B2G1 free games/accessories/systems promotional period. I was only looking for Nintendo Switch games (Skyrim, Xenoblade Chronicles 2, and Disgaea 5) so I went online and called some stores to see if I could take advantage of the offer. I couldn't find those games without bouncing around stores within a 30 mile radius. Before I prepared myself to go through this dumb endeavor, I decided to stop by the Lodi Gamers store and see if they had the three games I was looking for.
It turns out they did. The store did not advertise any similar promotions so I expected (what I assume to be) the store manager to say that they wouldn't do it.
But he did. Rang up all three games and discounted one of them by 100%. I saved a couple more dollars because their pre-owned pricing is a bit cheaper than Gamestops. I said it a couple times at the store but I want to say again: I wholly appreciate your help.
Needless to say, Lodi Gamers surpassed my expectations with their friendliness and customer...
Read moreDecent items, worse prices and sorta scummy behavior. They have some cool stuff. DO NOT trade in anything to them. I tried to trade in a handheld, got offered about $50 for it when the market price is around $250. Once I turned down the offer I continued to look at retro consoles after the guy showed me where they were. While I was walking to the consoles I looked at their handhelds for sale and saw the same exact handheld I was trying to trade in on sale for like $260. And then I turned back to the retro consoles. The employee the. Walks behind the counter, I hear him open the shelf and remove something. He then tells me “and here are the handhelds” and I turn around and look, while I had my back turned he took the item they had for sale that I tried to trade in out of the shelve so I couldn’t see it. (He didn’t know I already saw the item in the shelf lol) so yeah, just got a bad feeling from that. Seemed kinda scummy. I ended up leaving without trading in any items or buying anything. After that interaction I don’t think I...
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