Gene's Appliance Parts — Attraction in Lowell

Could not ask for better service. Go in with defective part (oven igniter), he had it available right away, knew which one was needed, provided sage advice (but not overdone), and this novice never felt belittled or overwhelmed like some service centers do. Cost just a little more than Amazon, but available a week sooner, and I was far more confident in doing the job with his brief guidance. And I was much more confident I was getting the right part, too. I'll be going back here for years to come. Love it when you find a...

I have been using Genes appliances for some 40/45 years now 90% of the time they have the part I need on hand ya some times I can get them cheaper on line if I’m not in a rush but if the part is faulty most of the time you are out of luck I also like to try and keep the mom and pop shops in business because without them your online prices will no longer be that cheap so I try to shop in town hardware stores and places like Genes who I feel have earned our...

Gene's had the gas stove ignitor and dryer belt we needed. The store is a DIYer's dream. All parts are behind the counter, but the guy at that counter is very helpful, knowledgeable, and friendly. He told us what we needed to know without talking down to us.

We bought a belt at Lowe's, but ended up with the wrong size even with help. The stove ignitor was going to have to be ordered online. Now that we know about Gene's, we'll be going there first for all...