Staff is outrageously rude. Went here last summer. 2 buddies and myself took a day trip. We are frequent trail riders but hardly ever make it to a downhill park. Upon getting off the lift for our first lap, we were harassed by employees about our skill level. They told us they will take our passes if seen on any advanced trails, even after we informed them we have no intention of riding anything above intermediate. Every lap following, we were followed by different employees instructed to watch us to make sure we weren’t “causing trouble”. We tried to make conversation with these employee, asking them for terrain advice or about the resort. They would give back sarcastic answers or ignore us while following a few bike lengths behind. As a customer and someone who works in the adventure tourism industry, I found this behavior disheartening. We never caused any trouble, maintained a polite demeanor, and never did anything to put ourselves or others in danger. After riding at several other resorts where employees were more than happy to interact with less skilled rider in a positive manner, I came to realize the animosity towards my group was not a common theme in all...
Read moreBlue is awesome! We loved the trails. A little loose in some areas. Yes, it’s rocky, but so much fun. The runs were not short, they made good use of that mountain. There’s a trail for all levels and all ages. We saw a toddler (4-5) ripping the green trails on his Commencal bike. Rode all the blues and a few blacks. Blacks are gnarly! Geesh! Had a good variety of jumps and wooden features that make you question life. There’s progression drops at the bottom just before Rollercoaster. Lift wasn’t the fastest but not the slowest either. We went during the week and there was no wait. I can only imagine what the weekends are like. Lift sequence is 1 rack for 4 bikes then 3 chairs, so it would take a little while when it’s busy. Didn’t see any bar or restaurant, only breakfast sandwiches available at the bike shop, AND the only MTB merch they had was a few t-shirts on one rack. More MTB merch please corporate. Bikes and gear available to rent. Staff was friendly and very knowledgeable about the trails. Shout out to Doc who took us down Wild Turkey, a blue tech trail. Really appreciated it! Don’t pass this MTB park up if you’re in the area. It’s worth the ride! So happy...
Read moreMy son went mountain biking with his buddies for his birthday (9 & 11 years old), and I just HAD to come on here and write a review. The staff was absolutely amazing, and we will 100% be back. We were greeted as soon as we were walking in by Jim, and he gave us great advice before we even got into the building. Upon entering, John M made sure that the kids knew what to do. He had Mark take them up on the lift for the first time, which was very much appreciated. Mark even took them up a few other times to show them different trails...they loved it! We had a few hiccups in the begining of the day, but everyone in the mechanic area was wonderful. Huge shoutout to John B and his crew for keeping them on the mountain! Your kindness really gave the boys the confidence to keep at it. They went from the green trails to black very quickly. They said that the trails were so much fun, and they can't wait to go back. We have nothing but great things to say about...
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