Growing up with exclusively all Bear furniture I was excited to furnish my own home with the same quality furniture, but as of today I had my first in store experience and my mind has been changed. The lady was very helpful and friendly as she helped guide us through our shopping, but the man Mark on staff was very rude and abrasive. After being told the road sign special was for last weekend and no longer offered, and the bed frame on the floor sale was no longer in stock, we were still hopeful that we could find other furniture! So as we checked out the warehouse special we came back in with questions and Mark was the one then helping us. After searching on the kiosk and chatting he didn't show much appreciation for a loyal and paying customer. The tone and word choice used was very rude and he seemed to have no interest in helping us shop further. The store itself was very appealing and I enjoyed my shopping experience until I felt belittled. For the future myself and my family will be be furnishing our homes elsewhere and I would not...
Read moreI had a GREAT experience. Scott and Mr. Bear were terrific on the advice on what would be a good fit for me. The quality is excellent and the prices were more than reasonable. The high end stores in Indianapolis could not touch the prices for such quality. I definitely will be purchasing other furniture from them. Relocating is hard enough and I am so glad I found Bears Furniture. I know I am getting quality furniture and it was a positive experience from the time I walked in until the time I walked out. It made my day!...
Read moreJust moved to Madison and was looking for a mattress. I purchased my first Tempur-pedic mattress and adjustable base from Bear's Gallery. The mattress is high quality and it feels like sleeping on clouds!! The base adjusts your head and feet height and is very good for people with back problems, like me. Best customer service!! They had free delivery and base assembly. Mark, the owner, was very knowledgeable and very nice gentlemen. They have two years no interest financing option. In overall very happy with...
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