Ho-Chunk Gaming Madison — Attraction in Madison

My review is going to be in three parts, the good, the bad, and the ugly.

The good, no alcohol- I know people love to drink I mean after all this is Wisconsin but there is nothing worse then being in a casino losing your money and dealing with obnoxious drunk people! Or to be winning and deal with obnoxious drunk people! That's why I hate potawatomi is the alcohol. I just hope that they keep offering the free coffee so the drunk people can sober up before they leave. Being this casino is on the outskirts of town it might not be a good idea to get people drunk and send them home. Speaking of the free coffee it's delicious, and i swear sometimes I decide to go to the casino just for the free coffee!

The bad, the rewards club is a joke you have to spend a ton of money just to earn $5.00 in rewards play. Almost every casino I've been to offers amazing rewards for your birthday but not this one. The staff is very rude at the rewards booth. On the commercials they show happy smiling employees at the rewards booth but when you go there no one smiles, and they all act like you're an inconvenience to them! If you're going to work any customer service job you should be required to smile and be nice! The non smoking thing sucks, they built a box for the smokers and yeah it's enclosed and controlled with heat/ac but still it sucks to finally find a "good" machine and have to risk losing it just to go smoke. I'm really surprised they even went through with this because we can't give the casino our money when we are out in the box! The food offered is very overpriced and not that great! The staff serving/making the food is very rude, and not helpful. My husband ordered cheese fries and they forgot the cheese. When he took them back the cook got mad and argued with him! He was extremely rude we won't be getting food from there ever again! The staff at this casino is horrible when you're losing your money at a casino it would at least be nice to have friendly employees but just not the case here!

The ugly, the slots are ridiculous I don't mind that they are run by the bingo game what bothers me is that the slots they do have are all pretty much the same. Some form of quick hits everywhere you look it's quick hits, and they just don't pay. Sometimes you get lucky but not often! Also it's sickening to play any of the machines and get small to no wins. For instance a penny slot at max bet being $3.00 and win 3 cents, or 25 cents when you are betting the minimum amount being 30 cents I can see winning a penny or a quarter but when you bet dollars you should win dollars.

Overall the is not a bad place to go if your looking for something to do but ho-chunk you really need to offer better rewards, get happy employees, don't get alcohol, bring back smoking, keep the free coffee, loosen up the slots, and get a verity of slots. Potawatomi has many different machines ranging from super jackpot party to the big bang theory they have so many different machines and that makes it fun. I recommend this casino for now until they get their alcohol license. Also I recommend that before going to this casino you plan what you are willing to lose and only take that with you because nine times out of ten...

⭐️⭐️⭐️⭐️⭐️ A Fantastic Casino Experience – Clean, Friendly, and So Much Fun!

My husband and I were a little hesitant to visit after reading some mixed reviews, but I am so glad we decided to give 🦅 Ho-Chunk Madison 🪶 a try. We walked out with 💰 $400—not bad at all—and most importantly, we had an absolutely fantastic time! We won, we lost, we won again, and we lost again… but that’s gambling, right? 😊 What really mattered is that we had a GREAT time! 🎉

The atmosphere was welcoming and fun. My husband played one of his favorite machines 🎰 and started winning. Even though the gentleman sitting next to him wasn’t as lucky, he still cheered my husband on, saying, “Great job!” The same thing happened to me—a lady a couple of spots down celebrated my win 🎰, and I returned the favor when she won. It was so nice to see people cheering for one another, and it added so much to the overall experience.

We decided to have lunch while we were there, and while it wasn’t gourmet, it was absolutely good, hearty food. I ordered a walking taco, and my husband had a mushroom and Swiss burger. We got a good laugh out of the fact that the mushroom was bigger than the patty! My husband ended up removing the mushroom, but still enjoyed his meal. I also want to give a huge shoutout to the staff working in the restaurant area 🏆. I can’t remember the young lady’s name, but our server was Alex, and both of them worked their tails off making sure every guest was taken care of. They were fast, friendly, and attentive—seriously, kudos🏆 to your waitstaff!

The entire property was spotless, including the bathrooms. Yes, the casino is older, but everything was very well-maintained and impressively clean. We didn’t notice the free soft drink area by the cashier at first because we were so caught up in the excitement of the machines 🎰 and people winning all around us. We spent time walking around before settling at a machine and tried several new games. The bingo-style slots 🎰 was interesting and we'll need educate ourselves on that type of style but fun.

Although there’s a newer casino closer to us, both my husband and I agreed that we preferred 🦅 Ho-Chunk Madison 🪶. Between the friendly atmosphere, clean facilities, great staff, and overall fun vibe, this is definitely a place we’ll be coming back to again and again!

💖 Thank you, 🦅 Ho-Chunk Madison 🪶, for making our visit such a memorable and enjoyable experience. We can’t wait to...

We have been going here for a long time! I have noticed every time we go how all the people we use to see there are not going anymore! I see why!! we went in on Saturday December 9th and omg I should have just walked back out!! There were so many machines down yea about 100 or more that ya couldn’t play it was rediculous all the ones we usually play! They use to have a sign up that would tell how much they gave out that day well that wasn’t on either yea that’s because they are not giving out like they use to!! Well to say the least we will not be going back so sad we use to have so much fun here!! HoChunk in the Dells isn’t much better!! If we go to Casino I will go to Hard Rock in Rockford IL I least have fun there and the machines are off never!! HoChunk you lost my business! Stay away from this place!!! And another thing the bathrooms are disgusting! Management needs to get someone to clean them! Get back the restaurant that have the good food I never see anyone eating in There I know we don’t! You are losing so...