I came to this dealership with a challenging 530 FICO score and hopes fueled by Capital One Auto's pre-approval process and their "create your own deal" marketing. First, I need to sincerely apologize for my dog's multiple attempts to chase the dealership's cats - definitely not our finest moments!
What truly stands out about this team, especially my sales representative Ismal, is their genuine character. These aren't just salespeople; they're hardworking individuals who invested significant time and effort to help me, despite my credit challenges. Ismal, in particular, went above and beyond, showing incredible patience and resourcefulness throughout the process. Not only did they secure financing, but they got me into a vehicle that exceeded my expectations given my credit situation.
The integrity demonstrated by everyone, including Ismail and the owners, was remarkable. I know "honest car dealer" might sound like an oxymoron, but this team truly breaks that stereotype. They earned my trust through transparency and dedication to finding the right solution for my situation.
Their inventory is impressive, but it's their commitment to customer service that sets them apart. If you're in the market for a vehicle, you owe it to yourself to give them a chance. Ask for Ismal - his professionalism and dedication to customer satisfaction are unmatched. I'm confident they'll deliver one of the most positive car-buying experiences you've ever had.
I'm so impressed with my experience that I felt compelled to share this review. Consider this my gift to future car buyers - you won't regret choosing...
Read moreI’ve never seeing a group so committed in Car Sales and make the customer feel special than Daniela, Alejandro and John.
This team at Irenko autosales at Doral are a top of the line customer centric group, that in just one day made possible for me to acquire a new car with all paperwork, loan, and Insurance in less than six hours.
More outstanding is the fact that I had already visited three car dealerships with all The BS regarding credit rate blah blah blah making it impossible, instead of work with me and my potential, and then work it around for me to pay on my budget/timing. Their...
Read moreDon’t do business with them. One of their finance people, Ismael, illegally ran my credit after I asked specifically for it not to be. They lied and told me they would finance me in house based on income and then ghosted me after illegally running my credit. On the verification page for my bank Ismael advised me to enter 1234 as the last 4 of my social. After finding out he illegally ran my credit I confronted him. He acted completely unprofessional and even blocked me. They told me they would approve me and then the next...
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