This place is terrible. We were visiting and my little brother had taken the swim test: the lifeguard said he had to front crawl half of a swim lane. He did it, and the life guard said he passed. He was later swimming in 3.5 feet of water, and my grandma was 3 feet away from him on the side of the pool. A lifeguard then proceed to yell at him that he had to stay within an arms length of an adult, and he had passed the swim test. Apparently he was supposed to be given a password to be able to swim by himself in three feet of water. The lifeguard who told him to take the swim test did not give him a password and he was also supposed to tread for 30 seconds halfway before swimming back to the wall. My grandma just asked for the lifeguard to give my brother a password but she said that my brother had to retake the swim test to be able to go off the diving boards and swim in the deep pool. It was ridiculous, especially since my brother has passed the swim test at our hometown waterpark. My brother didn't want to have to retake the swim test. We will never be coming back here again. This waterpark...
Read moreWe’ve come here twice. Each time we arrived strategically right when they’re supposed to open (10 am) to beat the crowd with our toddler on an 85 degrees day. Each time they told us & a crowd of other parents with toddlers that they were going to open 30-60 minutes late because the chemicals in the pool weren’t ready. Here’s the domino effect:
A bunch of disappointed toddlers can either go home or wait in the blazing heat.
If they do wait they can either spend a lot less time at the pool, or risk missing their nap times. If you’re a parent, you know what happens when they miss their nap.
Hope you planned to miss lunchtime too because there are no concessions sold. Cherry on top is the unhappy face at the front desk being sure to let all the moms know they will not be honoring the toddler...
Read moreThe staff was rude asked my zip code I gave it to her willingly and she was going to charge my cousin the same price yet my cousin resides in Milwaukee so I simply told her she is a resident and she started saying things well you have us your zip code ok well she is a grown adult so she has her own zip code. She proceeded to say things and she was not even the one at the register. I immediately felt uncomfortable then we go in and the said my child was not allowed the ride the slide due to height but many kids his size where clearly going on it at this point I was ready to leave. Waste of money it wasn’t...
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