They are disorganized in the way they get trailers loaded. They mix up the door assignments and have even loaded freight on an incorrect trailer and only after a few hours have passed with your trailer untouched do you find out that your load was placed in another trailer and has to be unloaded and positioned in your trailer. Quite often they are understaffed, leaving one staffer to load the ten trucks sitting and waiting. Often a little "incentive " has to be offered in order to get loaded expeditiously or else you will sit for hours and have to deal with opened weigh stations. They also load the water without the benefit of air bags to avoid tipping over therefore you face damaged product often. There is also the issue of arriving only to find out that the product you are to pickup was not ready because it was not even run on the production line. You are relegated to waiting from 12:00 midnight until the product is run at 8:30 A.m. On a few occasions I have been loaded quickly (within an hour) without the need for offering an "incentive ". Update : 11/2015 This is a follow-up to my initial assessment of the level of customer service provided at this company specifically the night staff. It came to my knowledge that the evening staff were notified by their supervisor about my review because they approach a fellow company driver to complain that I had aired out the issues happening at night and spoken about the pay for loading money they had been seeking. As a result of the facts outlined in my review, there was a backlash against my company by way of a fraudulent report being filed with administration against me. They requested on one of my visits that I slide my tandems and disconnect from the trailer. I complied with the request although I had some difficulty dislodging the trailer pins and had to use a mallet to losen them. I stood outside of the trailer watching the loading at the rear of my trailer. Therefore I was aware of when the loading was completed. They did not have to call my cell because I reported to the shipping office on my own. I had my work gloves, mallet and an my cellphone in hand since I just finished sliding the tandems. I signed for my BOLS and departed. I was notified of a report filed against me because I had the mallet in hand when I signed my paperwork and was threatening. They subsequently requested that I not be allowed to load there. It is truly appalling to know that individuals who have performed their duty in such an unprofessional way are allowed to remain as representatives of this company and allowed to file false claims that are unsubstantiated. Every claim that I wrote of in the review can be investigated. The sign in times and sign out times speak for themselves. When you have a yard full of trucks clearly waiting for hours after initially signing in and then you have 2-4 trucks who come in and are gone in 35 minutes each, it is an indication of something foul. The truth can always be proven and lies have a way of revealing themselves. It is my hope that the ownership of Crossroads will take a closer look at the practices of some of the staff which is nothing more than unscrupulous. I'm sure your businesses mission statement reflects a higher standard than what some of the staff have chosen to display. No carrier should have to pay to be...
Read moreHello, I have a really grave concern. I always buy your Spring water at my Aldi store, The one I just bought the other day has 1 bottle of Purified water in the middle of the Case, and to make things worse, the bottle says, Distributed by, CVS Pharmacy. This is Municipal water from, Muhlenberg Township Authority . Now If 1 bottle of Purified water gets into a case of Spring water, that really concerns me, what's to say, the whole case isn't Purified water. This is water from 2 different places. I by 3 or 4 cases when I go to Aldi, never buy any where else , and I am really unhappy about this, we drink this all the time, and right now I am not in a trusting mood,, and have no idea what I can do about this at the moment.
So I am looking at, Just the Basics CVS Purified Drinking water from another water source, and at the same time, I am looking at, Pur Aqua Spring Water, but you know what, they both have the same Zip Code.
I need someone to contact me about this. To think that Purified water could be getting substituted for Spring Water, that makes me mad.
My family only drink Spring Water, BPA free bottles, but these 2 bottles are Identical, CVS Bottle doesn't say, BPA Free, that concerns me also.
I wonder what else is getting through the cracks, or what product is being used for another ?
I have pictures and original product and packaging ?
I am not done with this, will contact a Laboratory to get this tested !
Thank you, & waiting for...
Read moreWe had a great pickup. Checkin took a few minutes because I had to wait for the driver who pulled in ahead of me (I got into the office b4 the other driver because my wife dropped me at the office b4 parking). No complaints, absolutely fair enforcement of the fcfs policy. We were sent to a second location a few minutes away where the guy met me at the door, assigned us a door immediately, and had us loaded with him 15 or 20 minutes. Despite all the delays at the check-in and having to go to a second location we were out in 1 hour 10 minutes after we first...
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