Overall, it was decent, clean (no smoking helped), slightly busy and you do have to wear masks in all public places and they check your temperature upon entrance to the casino.i have given three stars because I had issues with their check-in process that ruined my expectations and no room service. The detailed version follows below.

My hubby and I just wanted to stay overnight at a good hotel in East Chicago (IN), so we chose this. Neither of us are gamblers so we didn't play anything on this trip. I reached the hotel around 1pm, there was no early check-in (one of the review mentioned they did for $15 but no one gave me that offer). I went around all the rooms, just to get an idea of what the place was,ofcourse lots of slots, roulette, baccarat, high stakes room, only two restaurants were open, sportbook barstool and brother burgers. Well, the vegetarian options at both these places is extremely limited. To go menu is different from done in barstool stadium. Bugatti and gift store are closed. Noodle bar access only if you play 30min baccarat.

Nice comfortable lounge space and business room. The conditions for sitting in the business room are: you need a key to access this room(room key preferably); you can't use for more than 10min, you can use the printer (it said low ink the entire time, and half pages were getting printed after 10 pages) and wear your mask ofcourse. Around 3:30 pm, some ladies wanted to use it and the front desk person just barged in and asked me to leave (not in a polite way). Anyhow, ofcourse I packed my things and spent the remainder of the time in the hotel lobby.

At four, I got up to join the line for check-in .. (by then alot of people were just waiting around on the side benches). Got till the front desk, and the person asked for name, I gave my husband's name since I made the booking under his name (incase I didn't come last minute). He looked up and asked for ID, and then he mentions, 'I cannot check you in because Mr. Powers is not here'. And I said, I made the booking in his name, 'i am sorry, it is a hotel policy'. Well, not only did this infuriate me, I had to wait for another hour till my husband returned and only for a few minutes coz then he had to go back. So instead of relaxing in the hotel room, he checked me in and then had to leave again. And guess what, when he asked for credit card on which the booking was made, ofcourse I had to show his again (along with my ID). Now, I'm not sure which hotel policy states, do not let the person who made the reservation/his wife in, but caution for those who may try to do this.

Once I reached the room, there were two complementary small water bottles, three pillows on some nice clean bed sheets (though I'd prefer four). The bathroom was clean, with tiled flooring (you not want to walk barefoot, because it is cold, the grout is not surfaced with the tile and it'll be slippery is there is any water. Nice soap, and lotion were placed alongside the sink. Funny enough, the coffee machine and condiments were also placed on the opposite side to the bathroom things. I don't think I can make coffee in my bathroom, let alone outside the WC room.

Apparently, someone (who last stayed in here) decided to leave a pair of jeans and some sweatshirts in the closet. They were still there when we left. Apparently no one decided to remove them (see pics). By morning, thankfully there was no dryness in air, so we slept well and woke up fresh. The carpets were slightly sticky, coz my husband decided to walk barefeet. No breakfast included in the stay, so went down to the second floor to get that from brother burgers. Also, another point to note, everytime you enter the casino fl. they will check ID and your temperature. Good for one time, I had it taken four times. For dinner, we picked up food from Genova pizza (see detail review for that). Apparently they removed microwaves from the floor due to covid. So, you can't reheat any foods in your room. Checkout was easy, I just told the person at the front desk we left the room. Hope you enjoy your stay!