The Hidden Palace — Attraction in Phoenix

It's hard to put into words how amazing our experience was with The Hidden Palace, but here it goes.

From start to finish we have been extremely happy with Raul and his team. The first time we met with Raul for a tour and to talk about pricing we were kept informed, given lots of detail about how the planning process would go, pricing, and how the wedding day would be laid out. Also how the catering would work out as well and we were very happy! We wanted to think on it for a day before we made the jump and Raul was happy to meet with us again after we decided to sign :)

Raul understands that not everyone wants to spend their entire life savings on their wedding and makes sure to give you options (and packages) based on what you are comfortable with. We wanted to have the ceremony and reception in the same place and we wanted the venue to cater as well (much easier having everything in one place!) We also wanted to bring our own appetizers and he told us that wouldn't be a problem and that he could set them out on nice platters for us and everything, which he did!

He and his wife Ruby were so kind to us in the months leading up to our big day and it was so appreciated. It's really stressful planning a big day and they definitely understand that. The rehearsal was ran by the two of them and they did such a great job getting our bridal party/family in line so we could get on with the day and make sure all of the important topics were gone over.

The day of the wedding wouldn't have gone as well as it did if not for Raul, Ruby, and the rest of The Hidden Palace/RC Catering Team. As always, the two were so nice and really chill (which I personally appreciate because I was definitely not chill haha) yet professional and made sure everything was done and perfect. -something to add that really stood out to me: as the bridal party was walking down and it was time for our two ring bearers to go, the youngest one of two years decided he didn't want to go (just as little ones do) and Ruby made sure that he would stay back and not go running down the aisle. Once we came back after the ceremony there was Ruby holding our nephew and taking care of him. That was seriously so kind of her and it was apparent that not only do they care about their clients but they seriously care that they day goes as smooth as possible. Seriously, thank you for that!-

The bartender - Tom? - AWESOME. We had so many complements on how cool he was and how great he made the drinks! We absolutely loved him ourselves as well!

The vendors that Raul recommended that we ended up using were the catering, the DJ, and the bakery for our cake. Catering is run by Raul himself and that was another thing people still come to me about and tell me (two weeks after the wedding) was how delicious the food was! Everyone was happy and full and we also really appreciated that they have a kids option with chicken fingers (just be sure to specify how many kids you plan of being there and how old they are so he can provide enough, of course!) The DJ - DJ Jam Star, kept the entire night filled with music from before the ceremony to the very end of the night! He was awesome with our requests and our guest requests and kept people on the dance floor all night long! Bamboo Bakery was great for our wedding cake! We chose pink champagne for the flavor and it was SO good! Gave us everything we asked for and the owner was very nice!

Thank you to The Hidden Palace, Raul, Ruby, and the rest of their team for making our night (and the planning process) so pleasant...

We had our wedding at The Hidden Palace on 3/16/24. We had originally met with Raul over a year ago to begin planning. From the very first meeting we knew everything was going to be perfect. On the day of the wedding myself and my bridesmaids arrived early to get ready. The bridal suite was beautiful, lighted mirrors places to store shoes a couch to relax and places to hang your dress. I can honestly say it was stress free I was so relaxed and just excited for the day. Raul and his team took care of every detail. He recommended an officiant , photographer dj and their in house baker. We used all of them. The officiant Amy made our ceremony one to remember she thought of the details we didn’t. Even having a copy of our vows. (My fiancé forgot his the day of ). Luckily Amy was ready with a copy for him. The photographer Becky arrived early to takes pics of us getting ready. She also had her videographer with her. (I can’t remember his name). We had a small hiccup with my fiancés parents running late and had to redo our picture plans. Becky and her videographer worked their magic to make sure our pictures were beautiful. The dj Jaime was great. He stuck to the list we gave him. Made sure to keep the crowd dancing. The bartender was wonderful. She even helped me track down an ingredient we needed for a drink I wanted. The food was outstanding, we received so many compliments on how amazing the food was. ( braised short ribs, mashed potatoes) . The cake. Oh my goodness. It was beautiful. Raul’s I’m house baker Erika did and outstanding job. I can’t say enough about her.the decor was perfect. We received so many compliments from our guests on everything we couldn’t have asked for a better venue to get married. Raul you and your team are amazing. You made our day memorable and we were able to relax and enjoy it thanks to you...

My fiance and I just got back from taking a "tour" at The Hidden Palace. We had a 9am appointment with Juana to check things out and based off the pictures on the website, we were going to make a down payment. We sat outside (in already 100 degree Phoenix heat) for fifteen minutes waiting for Juana to show up before I called and asked where she was. She said she had forgot that she had an appointment with us and that she would have an employee let us in and show us around. A sweaty mexican opened the door and said "I working in kitchen" and then disappeared so we wandered into the banquet hall and seated ourselves hoping that someone would show up to talk to us. We waited another 20 minutes before I called Juana back and asked her when someone would be here to talk to us. She said "Oh my employee doesn't speak english so I thought you could just look around at the hall and call me with questions". Seriously? I guess we'll just sit here and talk details and prices to ourselves then. Or, better yet...the GIANT cockroach that was crawling on the wall near the lobby. This place is ridiculous. And I had assumed that there were separate rooms for the ceremony and reception, but apparently there isn't. I guess you just have to have your guests scoot against the wall while the clean up crew rearranges the chairs? So basically Juana won't be getting our money. If you decide to go here then I hope you have a better...