If I could leave zero or negative stars, I would the owner as a joke. He sells bad products if something works in the store and you leave the store he will not exchange or refund the item. He treats his employees like trash offers them a vape in return for compensation I purchased a vape from there. It worked when I hit it in the store as soon as I got home, it stopped working. I brought it back. He said as he threw it on the floor multiple times that he would not exchange or refund the item. It was buzzing as if it was going to catch on fire or explode. I explained it to him so he proceeded to continue to throw it on the grounds and tell me that he will not do either of the items that I requested then tells me he’ll give me half off of the next vape that I buy I have gone to multiple vape companies and every single one exchanges for a brand new one no cost never have I ever had an issue with that especially when it is detrimental to my life K catching on fire or electrocuting me I want to report him to the BBB I recommend going to the smoke shop off of 49th and Park Boulevard by the McDonald’s, they treat their customers fantastic give them free samples and have the same exact pricing as him on cigarettes and on vapes this guy is just trying to nickel and dime everything because he can and he’s a new shop owner don’t go there. Please just run try to find somewhere else that’s going to be reliable and actually be good to their customer Not treat them like crud. We’re the ones keeping your business afloat hopefully people will stop coming here, although I don’t see it happening fast enough, but I will be spreading the word and a lot of the people that have been coming. Here are because my word of mouth I hope to see a huge decline in his sales Because you don’t treat your customer Like they don’t pay your bills if you want your business to be successful, treat your own customers and your employees like you want to...
Read moreExceptional Service and Top-Tier Selection – A Rare Gem in St. Pete
Every time I visit Local Smoke in St. Petersburg, I'm reminded what outstanding service truly looks like. As someone who lives in Daytona, I only get the chance to stop by when I’m in town—but it’s always worth it.
The store itself is immaculate—clean, well-organized, and clearly well-managed. The layout makes it easy to browse, and the selection is absolutely fantastic. Whether you're looking for something specific or just exploring, you’ll find a variety of high-quality products that are thoughtfully curated.
But what really makes this place shine is the gentleman behind the counter. Every visit, he greets you with a genuine smile and a warm “How can I help you?” He’s not just polite—he’s knowledgeable, passionate, and incredibly helpful. He’ll take the time to talk through different options, explain why he carries certain products, and offer honest advice based on your needs. It’s not about upselling—it’s about helping.
As someone who’s worked in customer service management for years, I can’t express how much I appreciate that kind of interaction. It’s rare these days to find a business where service is personal, thoughtful, and consistent. This shop exemplifies what it means to take pride in what you do.
If you’re in St. Pete and looking for quality products, expert guidance, and old-school customer service done right—Local Smoke is the...
Read morei was excited when this place opened. early hours, good prices, solid selection. the owner is soooo annoying though and lowkey creeps me out. i think he is ai. i just wanna buy my shit and go, not have a 10 minute conversation everytime. and some people may love this! but ya boy need to learn how to take a hint and shut his trap most of the time. even though i live close by ive started going across town to tubular tokes instead. it’s not worth draining my whole social battery every time i need a drink or a vape.
edit: changed rating because this truly is a good store, i’m just not a social person. thanks victor for being so...
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