My husband and I have been using sweetlands for our sweet tooth needs for years. We've always been super happy and impressed with the quality of not only the chocolate/candies etc but also the service. We usually buy their gift boxes as gifts and this Christmas was the first time we've used their shipping option. We decided to order two 1lb boxes of chocolates for our parents and grandmother in the UP. They got it the week before Christmas but they only received one 1lb box. I called Sweetlands and talked to John and he was so apologetic for the situation and was even concerned of the possibility of the family having arguments over it. He explained these things do happen on occasion but they'll look into what happened and give me a call back.
I heard back from John within 2 hours and they found the mistake and offered to do whatever they could to make up for the inconvenience. I said we'd just like to have the missing box sent to our parents and he said "we can definitely do that! We will get it sent out as soon as possible!" As their stock was pretty wiped out from Christmas and needed a few days to restock 🙂 I was very impressed with the ease of taking care of the situation and how quickly it was handled. We understand things happen, especially at Christmas. Thank you for helping us out and we'll be back for some more...
Read moreThis place is awesome. It has become a tradition in my family for my parents to me and anyone I am dating a box of candy for each holiday. They always have seasonal candies too like hearts for valentines day too so that is nice to look forward to.
They have plenty of candies to suit every taste. A favorite for anyone I have purchased a box for is always the chocolate covered oreos and the chocolate covered sea salt caramels. I on the other hand really like jelly candies so I get more of those. I think there are three box sizes. Usually we get the medium size and my parents pack it pretty full. I was just here last week and got a box for my niece and one for my nephew too. I got them the smaller box and filled it up pretty well and even with my addition of a half pound of jelly bellies (they have like every flavor) the total only came to $14! I always expect my total to be about twice as much as it ends up. AWESOME.
They are very patient and happily walk back and forth adding little bits to our boxes and they can even gift wrap the boxes for free. It is a pretty awesome one stop for a holiday gift or something for a person who is hard to shop for. Bosses at christmas, a friend who let's you stay with them while you visit. Dog sitters while you are out of...
Read moreThis place has Real.Coffee. If you’re looking for an alternative to basic-coffee-chain coffee, this is the place! I tried the lavender meil seasonal coffee drink, and it was fabulously yummy—not overly sweet, the coffee flavor was soooo good (I cannot overstate this), and the lavender flavor was subtle yet delicious. AND they have a drive thru now. I’m so glad I tried this shop’s coffee, I will definitely be returning on a regular basis. Oh, and I almost forgot, their confections & chocolates are also amazing & worth the price if you’re looking to treat yourself or are looking for a nice gift for someone. (treat yo’self!)
Edit: 3 years later and this place is still amazing. I don’t know what I would do without their coffee. There’s not another coffee shop nearby that even comes close to coffee/espresso drinks this good. AND they’ve added pastries (from Field & Fire bakery to the menu). The pastries are insanely delicious, just like the drinks. Now, I will directly address Sweetland: please PLEASE don’t ever leave me. I would be a wreck without you. *To anyone else reading this: quit going to that sh++¥ coffee chain around the corner, and support this amazing local business so that they never leave me. Thank you for coming to...
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