Eugene arts custom framing oil painting — Attraction in Pompano Beach

Worst experience in my life!! Brought in a print to have custom matted and framed. When I picked it up, the color of the frame looked a little different. Since the store has yellow lighting, I didn't realize the frame was the wrong color. Brought it back to have the frame color changed to the the color we ordered. "Eugene" was outraged. He told me five or six times he never, ever, ever makes a mistake. It was me! I said fine, let's agree to disagree how can we rectify this. He actually wanted to charge me double. He said "I thought he was at fault and I would have to pay!!!" Buyer beware! Sometimes it's just not worth saving a few bucks. I am in retail and have a store. You do what you can keep the customer happy. NO ONE is perfect. A person with class would know how to handle a situation like this. Never alienate anyone!!!

Not worth my time to respond! Talk about re-writing history.... You missed your calling!! You should give up your day gig and start...

We love the paintings they have, we bought 5 oil paintings from them, I never seen any gallery shop like them have about 6000 hand painted oil paintings, and they even can do custom paintings too, just simply bring a picture to them. They do have about 2000 already made frames and many custom frames to choose. And very fast service, only take about 20 minutes. Best gallery , and very nice service, Eugene is very professional and very...

Eugene is the best store manager I have seen in my entire life! Very professional, fast, and best service! He fixed my mom's about 40-year-old picture, fade, scratched, He fixed like new, I print a lot of my family picture here, I am always happy with him. Highly...