Goodwill Industries of the Inland Northwest — Attraction in Ponderay

I had to come and update my once highly regarded review of this Goodwill. They have significantly raised their prices. I just don't find good deals here anymore. Its almost like Goodwill has forgotten that they are a SECOND HAND store and not a department store. I can go to Ross and find better deals on NEW items. I went in yesterday to look for some sweatpants and couldn't believe the prices on used sweats. And I'm not talking gently used items, you can tell the items were obviously used. Sadly because Goodwill has become greedy with their DONATED items I will no longer be a loyal customer or donate my items to this location.. Its a shame!

-----Original Post----------- I really enjoy going to this goodwill. The furniture deals I find there, are out of this world. I have furnished a good portion of my house with furniture (and other housewares) from this store, and my house guests can never believe it. I, of course, paint and refurbish everything I purchase, but still a heck of a deal. Some items like clothes, dishes, etc. are over priced...

The staff is always friendly. I'm a weekly shopper and will be as long as the store is...

I have been becoming increasingly frustrated with Goodwill. I have donated a lot over the years and usually round up my purchases for the over-all good they claim to do, but I'm becoming more and more weary of how ethical this place really is. Their prices keep increasing and sometimes they charge more for items than they cost new in the box stores down the road. Today I went shopping with my father on Monday because it's our tradition to go together every now and then because I get my student discounts and he gets his senior discounts. I didn't have my student ID on me so they wouldn't let me get my student discount but my dad never had to show proof that he was a senior. I feel like I'm being nickeled and dimed to death each time I go shopping here. It's no longer an enjoyable experience to shop at Goodwill. It isn't worth the frustration to me anymore. The other thrift-sores/second hand places in town are far more friendly and fair with their prices. Goodwill doesn't live up to it's name anymore in my opinion. I'm done...

My husband and I were highly disappointed. We were met at the door by 2 mask wearing "Karen's" who informed us that the store is an independent operation and did not care that we had medical conditions, which exemted us from any requirement to wear masks. "KAREN" also stated that in addition to the requirement to wear masks to enter the store, they would not provide any masks for customers to wear - in order to comply with their draconian rules. The "Karen's" went on to say that it did not matter if we had official medical exemptions or not, accepted by panhandle health district, because they were not interested in what the state required, they instead set their own rules. Politely informed "KARENs" that we would then seek other businesses, more accommodating, that would provide masks and allow us to spend our Christmas money in their stores. It's a shame these "KARENs" behaved in such a way as to drive away customers when their are so many other "mom and pop" stores much more deserving of the...