Boat slips are very hard to come by in this area. We where excited to find one here. However it has been a disaster from the first day. We paid for a covered dock. To start the year they had no cover. Once they final did install covers they where cheap tent like structures that where poorly installed. When we went to out our boat in the dock for the first time another boat was there. Went to the bar to ask what to do. They where rude and said we had to call back during the week and talk with Dylan. Talked with a nice person in the office and she advised it was the there rental boat and it will be moved soon. 2nd time we came to the dock logs had wedged so bad against our boat it was dragging the pontoon down and I had to get a saw to cut the branches free. The doc is too far out in the current near the channel, it just collects debris. The last straw was during a storm the poorly install cover came off and damaged our boat and cover. I called the marina office shortly after and was told to call one of the owners. I have tried calling 4 times with no response over a 2 week time frame. I left voice message. Today when calling the voicemail box is full. They seem faster at replying to poor google reviews than...
Read moreRenters beware. We rented a pontoon boat from this company and paid a high rate of $500 for the day and the pontoon broke down within an hour of taking it out. We were able to get it started again and then it broke down again and we had to be towed from the middle of the Mississippi River. No refund or even partial refund provided and owner said it was our responsibility and tried to place blame on us for not checking gas, etc. (gas was full) and he told us we should be responsible for paying for a new motor! Uh, it didn't even work for an hour before breaking down in the middle of the river. It was clear from our experience that they frequently had to tow back broken down pontoon boats. Strongly recommend not using this company - it is unsafe and owners are horrible...
Read moreMe and my siblings rented a houseboat labor day weekend. It started out as a nightmare. The guy showing us everything was in such a hurry to go on his own vacation, he never turned the hot water heater on. The refrigerator didn't work cause the propane tank was empty and the toilet overflowed cause it wasn't pumped out before we got it. So needless to say our first day out, we had to smell sewage, no hot water and the fridge didn't work. When we got back to the dock, we did call and their maintenance guy came out and took care of everything, but for what we paid to rent it, we should have never had to go through that. Very...
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