I called searching for a hard to locate part. Although they didn't have it, Christina took the time to hear my concerns & went so far as to extend her service to search for the part herself. Mind you all the while knowing we wouldn't be able to do business together. She actually found a suitable replacement part & was forthcoming with the order information. Today not many companies extend themselves nor are truly Customer Service friendly. I didn't even do business here, yet they gave me the absolute BEST Customer Service one could hope for. They were knowledgeable, upfront, friendly & professional. Great Service, Great People. Thank you for going Above & Beyond, but just being...
Read moreThe dryer I purchased was described as having "a few scratches" only. As you can you can see, there are more than a few scratches, some are rusty and there is also paint dripped on the dryer. The inside is stained blue and has some sort of residue.
On top of this, the person who delivered and installed my device needed to borrow my tools and also asked if I would "Pray with him" before he left. He also left some religious literature. I ordered a dryer, not a...
Read moreThe staff is very friendly and patiently answered all of my questions when I purchased a washing machine. Delivery was on time and installation went smoothly. When my newly installed washer gave me an error message, I called the store and left a message. They called me back right away and helped me solve the issue with the washer over the phone. Exceptional customer service. The washing machine works great and I will shop here again next time I need...
Read more