KB Makers Kitchen & Bathroom Showroom San Jose — Attraction in San Jose

We were referred to Kitchen Makers by our GC. From the beginning, communication was very inefficient. The general manager, Natalee, expects the homeowner to understand and translate kitchen architectural drawings. Unfortunately, since they took so long to get us our approved drawings, that did not provide us enough time to move forward with finding another solution for our kitchen and bathroom cabinets and countertops. They require absolute 100% payment upfront, with zero consideration for any payment plan. They also have a bathroom showroom next door; I was in there for a while shopping. Once I saw how frustrating the cabinet order was, I immediately took our plumbing business to another showroom. They didn’t understand, nor did they care that I took my business elsewhere. Every time I reached out to them, they always gave me the impression I was bothering them; of course, that is when they would finally respond. The minute they installed our kitchen island, I pointed out a damaged drawer and a missing slider for the trash; from that point, it still took them nearly three months to replace the damaged drawer and install the slider. When they did install the slider, they left all of the excess in our home; they removed none of the extra cabinet pieces. Visually, the cabinets look fantastic, but the quality is subpar. They didn’t understand what the appliance guy needed when he said there was no support inside the cabinets. The appliance vendor had to show them that the appliances needed some base to sit inside the cabinets. I was at a loss for words when this took place. I was under the impression you installed kitchen cabinets; how else would you support the kitchen appliances? Do our cabinets and countertops look great? Yes, they do. Would I ever recommend Kitchen Makers to...

We wanted to remodel our kitchen and had our own contractor but needed some design help. We found Kitchen Makers and decided to visit the showroom and talk with someone. We called and made an appointment to get going, mind you we didn’t know what we wanted we just had a soon to be gutted kitchen with no clue of layout. After visiting and consulting we were thoroughly impressed with the knowledge they shared with us including different quality and design tips. We asked for a few different layout renders and we finally decided on version 7! We are picky and wanted to get this right the first time. Kitchen Makers were very easy to work with and never got frustrated with us. We not only needed cabinets, we needed countertops, a sink, hardware, and new flooring. Kitchen Makers always answered any questions we had and was extremely easy to work with. The prices were very fair and we could not be happier with our decision to order everything from them. All materials came in on schedule, zero complaints. We damaged a panel from a water leak that was 100% our fault. We called Kitchen Makers and they replaced the damaged panel at no cost. We could not believe the exceptional customer service on all levels. We truly highly recommend going with this company, they really know the products and have samples in the...

I recently had the pleasure of purchasing cabinets from Kitchen and Bath Makers, and I couldn't be happier with the entire experience!

From the moment I stepped into their showroom, I was impressed by the wide selection of high-quality cabinets they had on display. The staff was incredibly knowledgeable and helpful, guiding me through the different options and helping me choose the perfect cabinets to suit my needs and style preferences.

The ordering process was seamless, and the cabinets were delivered right on schedule. The quality of the cabinets exceeded my expectations - they are beautifully crafted, sturdy, and built to last. Not only do they look fantastic in my kitchen, but they also provide ample storage space and functionality.

What truly sets KBM apart is their exceptional customer service. Every step of the way, they were attentive, responsive, and dedicated to ensuring that I was completely satisfied with my purchase. Any questions or concerns I had were addressed promptly and professionally, making the entire process stress-free and enjoyable.

I highly recommend Kitchen and Bath Makers to anyone in need of high-quality cabinets and outstanding customer service. If you're looking to transform your kitchen with beautiful, durable cabinets and a seamless buying experience, look no...