Capitol Computer & Network Solutions — Attraction in Santa Fe

Last Thanksgiving, my 10 year-old computer's disk drive crashed. Multiple attempts to repair using windows tools did not work. Attempts to re-boot would go thru a 3-hour cycle, and again, and again.

While I had complete backups on my photos on a second computer and a mostly recent backup of My Documents, I did not have a copy of my email anywhere. I had mail going back over 20 years and had to face the thought of starting over. Much of the mail had a sentimental value that could not be replaced.

I went about ordering a new computer and had pretty much given up. Then I thought about looking on the internet for any data recovery services anywhere near me (I live 2 hours outside of Santa Fe).

I quickly found CC&NS and opened a ticket, indicating that I only wanted my Outlook files if they were salvageable. The following Monday I was contacted by support and arranged to bring my broken disk to their office later in the week.

The following week I was contacted that they were able to recover my outlook files and put them on a USB drive. I inserted the USB into my new computer and had all my old e-mail.

Although there was little monetary value in recovering my email, I am significantly happier that CC&NS was able to recover it for me.

I found the support at CC&NS to be friendly, courteous and technically...

Until recently I had a Dell Optiplex 7020 computer with Windows 7. Although, the system was working very well it would have been five years old in January 2020 and therefore could no longer be covered by Dell assistance or a warranty. Also, I wanted to get Windows 10 to ensure I would have continued support from Microsoft. I accordingly decided to buy a new Dell business Computer, an Optiplex 7060, with Windows 10. I started planning for the installation about 6-9 months prior to when the new computer, printer etc. were actually acquired. I had frequent cost-free telephone consultations with Sarah at Capitol Computer and she helped guide me with planning for the purchases and installation. Eventually, she and I met for a two-hour free consultation to finalize all the details. Sarah is very pleasant work with and also very knowledgeable The actual 3-1/2 hour installation was performed professionally by William at a very reasonable cost and I was very satisfied with the installation. I think Capitol Computer does an excellent job and I have no hesitation in recommending them for anyone with computer problems or...

After installing the latest, faster Xfinity Modem | Router, the Ethernet feed to my computer in my office curiously went silent. After three separate Xfinity technicians failed to pinpoint the issue, I guessed that it probably had something to do with the network wiring to my office. So, based on the reviews, I called in Capitol Computer & Network Solutions and they came out the same day. William Ivey arrived and went to work checking out the wiring and wall plates. Sure enough, there was an open at one of the wall plates, which William fixed. Then, using arguably state-of-the-art test equipment, William continued checking to be sure that was all, and he even re-terminated the other end of the Ethernet wire, given that it was originally terminated by the same person during a remodeling project. The whole process took less than an hour, and I have had no issues since. I am very satisfied that I called in Capitol Computer & Network Solution and I am sure that would go for...