In January, our computer died and they diagnosed that the motherboard was gone. We purchased a new Dell from them which took about 2 weeks to come in. They transferred everything from the old computer to the new one and everything works great. Very easy company to work with.

Our computer crashed and we brought it to this store to make sure it could not be fixed. They quickly analyzed the computer and said it would be cheaper to buy a new computer. We immediately went to another store to buy the computer. (The front office staff never said they sold them there or we would have bought it there). We brought back the old and new computers to Total Computer Solutions to move the data from old to the new computer. We did all this on a Friday and we had the new computer back by Tuesday, so we were very pleased with the speed. All the data was moved over. We then realized we did not have Microsoft Office. Our previous Office was from 2009 and quite old, so we bought the product from Total Computer Solutions. They installed the software remotely so we didn't have to bring the computer back in. The owner is great. Very honest, responsive, and we could understand what he was saying. We would go back again.