Strader's Garden Center — Attraction in Shawnee Hills

If I could give less stars I would. Extremely rude and dismissive. I visit the Riverside and E. Broad and 5th avenue locations frequently. I've been to this location a few times and it has never been as great of an experience as the other locations, but today went beyond that. The lady was rude and slamming my items around. She ignored everything I said and the cashier only listened to her coworker. I asked for things to be put in a certain place multiple times and was flat out ignored and my personal belongings moved around. I then asked for an extra tray and was again ignored and brushed out of the way for her to slam the tray of my herbs on the cart. I now have to count all the items up and double check prices to make sure I didn't pay too much or too little. I'm not sure if the older lady didn't think I was capable of counting to 25 or what her issue with me was, but a simple explanation of why the cashier called her over and/or what she was doing would have sufficed. The ignoring me and my wishes would have still been a problem, but maybe if I knew why she was doing what she was doing I could have backed up and checked my receipt later. Either way it was very very out of character for Straders employees and honestly my expectations when shopping at any Straders. Especially being as today alone I spent close to $200. I have always gone out of my way to shop at Straders because they are a smaller locally owned business, but now I may have to shop at Lowes/Home Depot or take my business north to Groovy Plant Ranch!

*Seems like the majority of the negative reviews are about the staff and rudeness 🤷‍♀️🤷‍♀️ maybe the owners/managerial staff should have a meeting or get to firing. If there are that many employees being...

My Christmas Tree lights wouldn't light. So I fiddled with them to no avail. My wife was sick. I was frustrated and my wife decided that, instead of spending more time on the stupid lights, just buy a new tree (with money we really didn't have). She called Strader's about a new tree, and the person recommended that we give his manager a try. He supposedly, was some sort of Christmas Tree Light Savant. Rates were $50/ hour. This sounded good. Certainly worth $50 to $100 or so to get my Christmas spirit back! I dropped the tree off, provided my information and was told that in about 2 days, I'd probably get a call to pick up my tree. They asked, and I told them that I did purchase my tree from them a few years ago. 2 days later, I got a call and my tree was done. They researched it and apparently, my tree was under warranty and there was NO CHARGE for the repair! I brought the tree home and it worked perfectly. To sum this up; The employees were polite and attentive. The manager was honest, prompt, and turns out has a nak for fixing Christmas Tree lights, as advertised! I don't believe I have ever given a 5- star review on anything. I reserve 5- stars for above and beyond and frankly, I never see "above and beyond" performance. Great job Strader's! 5-...

I've never been to this location before but I think this is my new favorite! There is a wide variety of plants and they weren't even stocked yet for spring! Lots of different types of cacti and succulents and soo many houseplants! And different types; golden pothos, neon pothos, starfish sansiveria, moonshine...! Monstera, heart leaf philodendren, arrowhead plants, Swiss cheese vine, crotons, ivys, calatheas, peperomias, so many types of ferns, ..I honestly could go on and on... I think I ran into the manager or owner who was very friendly! He mentioned that if I wanted to know names of any plants to ask Judy (I think, I may be wrong!) And I kind of wish I would have because I am a nerd and love to know all the different types of plants I have! But I got too nervous 🙃. Even the girl at checkout was super friendly and we chatted a bit about my selections. I didn't even mention the amounts of decorations and pots and soil and cute stuff they have!! Would definitely recommend and can't...