Huntington Bank — Attraction in Springdale

Ive switched banks so many times due to moving so much but I thought Huntington was it....ITS NOT! Im so over them. There was this one guy in there, I wish I knew his name but he looked miserable in there but he was the nicest one out of all of them. ( White guy short hair) But now I get all these back and forth with oh today we can cash your check then it's today we can't cash your check. There's nothing ever set in stone here and it's annoying. And don't get me started on the ATM. I've had 2 previous banks (due to moving) and never have I ever had so many issues with the ATM. I work from 7am to 11pm ( i own a daycare) so I can't make it to the bank during daytime hours so the ATM is my go to. I've had to file so many complaints because the ATM is either offline, or not accepting deposits or I can't take money out. Majority of the time it's not functioning properly. This branch or maybe bank needs a redo. Over it!!

Oh and now they have changed their Saturday hours to shorter days. Don't know why but driving by i still see alot of people confused as to why they are closed at 12...

I went into your northland location yesterday to roll over my GE Aircraft pension. While depositing money I ask the teller if I could speaker with a banker. The teller replied maybe I can help. I said I think I'm interested in a CD or a IRA. The manager Chris dismissed her to retrieve something from the back and replied he can help me. Mind you there were zero customers behind me and 3 tellers working the counter. The managers name was Chris Mc something he started asking me questions aloud in the lobby. Is it a live check what are you looking for. I suggested we go to his office he gestured to me it's either here at the counter or no where. Check your video he never said have a seat I'll be right with you. He just dismissed me and blew me off. Don't under estimate your customers. I didn't have a head wrap on because I was Muslim I had the head wrap on because I was having a bad hair day complaint...

Never had i had an issue cashing my fiances check in the 4 years ive been with Huntington. Until a teller named Russ who claims hes the manager said from inside the window he cant cash the check and cant help me and walked away from the window and left me talking to myself..... Not to mention i drive from Loveland to Sharonville to go to this bank specifically! So i had to pull around, take my 2 babies out of the car, go inside asked for the manager and he said he was the manager so i told him I've never had an issue before and he said i endorsed the check wrong and alls i needed to do was print my name on the check and he couldnt have told me that through the drive thru window And not have me go inside and take my babies out of the car?!?!? I am pissed! So if you go to this Huntington avoid Russ because hes in a bad mood and will leave you at the freaking drive thru and not try to help. Thanks Russ for...