Nov 2 2024 this establishment had a special event open to the public 5K walk. Due to work I was able to join my group that participated in the event until 2:30pm. They were offering a special menu for food and wine. Because I got there when the event was ending I just ordered a glass of wine that in the menu was advertised for $11 a glass, however I was charged $14. When paying I added 15% tip, just to clarify I ordered at the register and they poured the wine in a plastic cup. Questioning the total we realized that without knowledge of the customer they were adding an automatic 20% tip on everything, and graciously as a customer most of us added more because we didn’t know we were already paying the tip. My $11 plastic wine glass upended up to be $16. When asked about it oh boy the guys at the register were truly nasty and talked back as if we were in the wrong for questioning the 35% tip (20% undisclosed tip plus %15 extra when paying the bill ). We were told everything purchased that day they automatically had to add extra 20% tip without disclosing it to the customer. I am surprised establishments are allowed to charge without customer knowledge. Took pictures of the menus and couldn’t find about the automatic 20% tip added to your bill. Moving forward I will always ask...
   Read moreWe visited on warm day with a friend. We ordered some appetizers, sat under a sun sail outside and sipped their Super Tuscan. The setting, food and wine were wonderful. We sampled some more wines. Their dry red wines are very good, nicely balanced and well rounded. Predominantly based on Sangiovese grapes, they are akin to chiantis or Super Tuscans. Perhaps some even shared flavors with Rhone Valley wines. We signed up for the wine club and waited for our first order. We went and picked it up. Again the wines were very good, but we felt we didn't want to continue in the club. Then we discovered the catch.
WARNING: Unlike most wine clubs, WSV requires a year commitment to their club. When we asked to leave the club, they initially did not respond to our emails or messages. Eventually communications was established. After some discussion, WSV agreed to end our...
   Read moreGotta let you know that this is the second time we’ve driven all the way out here to find that the entire venue is closed to guests. To drive an hour to come and try your place to see a “closed for private event” sign is a huge waste of time and frustrating. 1st time I was a year ago and left a bad taste in our minds but a one-off, this time it is seen as a regular occurrence that will keep us from making another attempt. It would seem fair to find a way of changing your hours on Google for the day or leaving a small area open for guests who drive into the area, just to come out...
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