I took in a piece of artwork to be framed that our child had made in elementary school. Chuck literally took a black marker and added his own artwork to the piece and then matted and framed it. When we called him out on this, he said he thought his adding marker to the artwork made it look better. We had paid in full plus gave a tip because Chuck had previously framed an art piece for us. Chuck refuses to refund us for the piece he ruined! Unbelievable, but true.
Response to Chuck's response: It is unfortunate that you think anyone would want you to mark up artwork they bring in. Why didn't you offer to fix it after both my husband and I called? It's seems as if you want a bad review from us. You knew it was going to be given as a gift last weekend but yet said nothing about it being a dry erasable marker. A full refund would be the right...
Read moreMy husband and I have had a handful of pictures framed by Chuck and we have absolutely loved how each turned out. We recently got married and will likely be having some more pictures framed with his expertise and care! 2 of my items were very sentimental - a picture that my late father owned and always had tacked to his wall, now is beautifully displayed in a frame, and a handmade painting of my poetry, gifted to me by a dear friend. Thank you Chuck for...
Read moreI took a picture to Chuck to get framed and matted. He was extremely knowledgeable about what kind of matting would look best with my picture! He also helped us pick out the frame. If I would have ordered the mat and frame from eBay like I was going to do…it would have looked TERRIBLE! I, then would have ended up taking it to Chuck to re-do it! Lol. He was EXTREMELY reasonable with the cost. I would highly recommend him if you need...
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