GURUmicro saved the day & went way above & beyond for us. The cracky shatter-crunch of an iPhone after taking a dive to a hardwood floor is not a pleasant sound. Even if it’s an old deactivated IPhone 4s that crunch is painful. When said iPhone is used and adored by a 5 year old girl for games and pictures, yep that’s bad, however, when you, the adult, are basically responsible for the iPhone death dive, that’s even worse. The sad look when the little girl asks if it’s like “broken broken” and the answer is yes, from that moment on, you’re on a mission to replace or fix ASAP!
Of all of the places we called and all of the dismissals, (it is a 4s after all) some rudeness, and astronomical quotes, our call with Chad from GURUmicro stood out. He was understanding, respectful, courteous, and gave us a great rate. He went out of his way to accommodate us. Thanks to some resourcefullness and kindness he had it ready for us in less than 24 hours. Thanks to you guys I saved the day and the new phone looks mint condition.
The store is also very neat & clean and I highly recommend GURUmicro for all of your repairs and...
Read moreI was able to make an appointment online and then actually had to text in to reschedule it. He replied quickly and arranged the rescheduling for me! When I got there, he was very polite and answered all my questions. He was also very quick. I was super satisfied with his service so I promised to write him a review. But soon after, I graduated college and left for the Peace Corps. Two years later, I'm finally getting to write his review. The fact that I never forgot and am now writing this review should tell you how great GURUmicro is. I'm soon going back to the states with my cracked iPhone screen. His shop will be the first place I go (right after a cheeseburger) when I get home. Repair 5/5. Customer service 5/5. Shop and shop location 5/5! I recommend him to all my...
Read moreJust left GURUmicro a little bit ago and was overly pleased with my experience. I cracked my iPhone4s screen a couple days ago and did a search here and was looking around at all the sites. GURUmicro seemed legit compared to the other places I was seeing so I used the online appointment booker on the site and set my time slot. I arrived for my appointment and actually sat there as Chad (owner) replaced my screen. Super in depth process that I'm glad I didn't try myself. Chad is very personable and knowledgeable on what he is doing and it shows in his work. Shiny new screen and happy customer. Definitely will recommend him to anyone I see with a...
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