The first time that I tried porters, 5 of us had pizza rolls; none of us liked them because they were mostly dough with very little cheese or pepperoni. I decided to try the place again, last Thursday & ordered an iced tea & chocolate chip cookie. The tea was good, but the cookie tasted strange to me. I shared the cookie with another person & they didn’t like it either; quite frankly it was terrible. Since I did enjoy the tea, I decided to stop back the following day, & give the place another try. I ordered the same tea that I had the day before; iced tea with honey and lavender. This time, there was a guy who waited on me. After I paid, I stepped to the end of the counter to pick up my beverage, and I noticed that the drink was not what I had ordered. When I brought it to his attention, he told me that I ordered a latte, which I did not because I do not drink milk or coffee. When I told him that I had ordered an iced tea, he began to scold me, and told me that I most definitely did not, and that if I wanted a T it would cost an additional $2.75. I was shocked, and told him that I was not going to pay for another drink because I did not order what he had made, and it was not my mistake, and I told him that I would just like a refund at that time. He rolled his eyes at me, and once again told me that the next time I ordered I better make sure I spoke clearly and ordered the correct item. At that point I asked to speak with his manager, and he went to get her. The manager came out, and I explained what it happened, and she told me that she would “have a talk with him“, but that was the extent of it. Three strikes and I’m out! Not only was I unimpressed with the Quality and taste of the food, but I was completely disappointed with the extremely rude and very poor customer service. I definitely would not recommend porters, and I absolutely will not be returning.