CVS — Attraction in West Hartford

Hands down the worst CVS in area. I went there to consult and the racist girl on the counter asked me to go FROM CONSULTATION counter to Drop off counter, I waited there for more than 5 minutes and then the lady there asked me to go back to CONSULTATION counter. When I asked the girl why she had to do that, the racist girl told me that I thought, thought... I am like REALLY? You work here and you are wasting my time based on your racist that I should go to a white person if I am white or go to a black person if I am black?? Wasn't that the reason. Then the pharmacist asked me to get a Tylenol. When I reached the Tylenol aisle the medicines were locked in the shelf, and there was a button to call for assistance, I pressed that button 5 times but Noone cared to show up, all this time when racist girl and her compadre was laughing from the counter, looking at me- a helpless customer, trying to get a Tylenol from there. CVS. Then I went to front and checked with the 2 folks in the front, they told me to wait, I asked them can anyone help me, to which they said NO, because they are busy gossiping 😆, then I asked if one of the 8 backyard pharmacy compadre can help me, to which they said NO and asked me to wait and chill. I told the guy don't ask me to chill, you guys chill. I am not coming back here ever. Guess what you just lost a customer and probably many more who would be smart enough to not show up at this...

Okay I have a pharmacy in Indian Mound Tennessee as well as my home town of West Hartford Connecticut! I live in two states I'm a dual resident! All pharmacies are difficult to work with in the end because there's too many customers and Service, customer service falls through the cracks when you're guaranteed business! So let's talk about this specific pharmacy CVS Boulevard West Hartford, Nick the pharmacist is excellent, however I had three medications to be filled recently, a fill-in pharmacist she screwed up my prescriptions and I went without my pain pills for 36 hours, without my creams for 36 hours, and without my antibiotic for 36 hours, one of the girls at the pharmacy that's an underling at the counter was rude to my wife, hung up on me, and was nasty attitude towards me, like a street attitude, I told Nick I know nobody's going to get fired probably, nobody will get written up, so I want Financial satisfaction, Nick said I can offer you an apology but I can't give you what was an 85 to 200 cream for free nor would he give me 50% off, he cited Company policy, Pharmacy policy, can't do it! So my option is to write a negative review, switch pharmacies which I have switched to liggett's at Bishop's corner West Hartford CT, Suburban Pharmacy and move on! My previous Pharmacy was Walgreens North Main Street Bishop's Corner West Hartford avoid them like the...

I rarely leave anything but glowing reviews. I had to switch to this location after the 500 block of Farmington avenue CVS closed. I was surprised when I read all the negative reviews on this place and thought it couldn't be that bad. I was wrong. While the front of the store was pleasant, the pharmacy was rude and unprofessional. I picked up a medication with significant side effects and strict guidelines on mixing medications. So five minutes post pick up, I had the nerve to ask a question about the side effects as I was concerned. The shades were down, so I was aware they were on break, but asked if I could just ask a couple of questions about the medicine as I was concerned. I wasn't just told no, I was sarcastically and rudely told no. The commenters on here are right, this store is very unprofessional and rude. I'm in healthcare myself, and if I was on lunch but a patient had a relevant, quick question about something I had just done, I'd be happy to give a quick answer. I will either be switching to Walgreens or the 900 Farmington block CVS. I get they deserve lunch, but they had within fine minutes given me the medication, they could easily answer my question, or if not, be polite about not answering. Nasty...