Ackman Glass & Mirror — Attraction in Williams Bay

Final Update: Initial installation issues have been resolved!! First visit: Installers arrived 2 hours late. Result was uneven glass installation, 5/8" off left vs. right at top. Was told by Jim, who did not even come out to check job, that cause was walls and tile uneven. Installers stated they would talk to Jim about correcting, but haven't heard back from him in 3 days. Update one week later:. Jim called and came out to address concerns. After observation and review of installation, he stated that stationary panel was defective and would be replaced. At that time door and transom will also be adjusted to correct alignment issue as much as possible, keeping integrity of safe functionality of system. Was pleased with approach and plan to resolve prior installation issues. I am hopeful that Ackman will stand behind quality product and installation. Final visit resolved all issues of previous concern. Installers were very professional and were able to correct alignment with installation of new stationary panel. Initial problems were caused by defective stationary panel. New gaskets were installed, providing tight seal for steam room operation. Very satisfied with overall service and would recommend Ackman Glass to...

I was referred to Ackerman Glass by a client from work after mentioning my trials with a very old, heavy sliding door. I was getting ready to invest in a new door but decided to give it one more shot. We had already pulled the door off a couple times and the previous service could not remove the rollers. Ackerman, however, was able to come out within a couple of days, and with very little information from me (date of door, size, type), they pulled the door off and in no time had replaced the rollers that I thought would be almost impossible to find. The door rolls significantly better - I'm impressed. And their fee was also incredibly reasonable. Hopefully, this will buy some time before I really need to replace this. My home is almost 50 years old, and they will be my first call now with any other sliding door and window/glass issue. I highly recommend...

I own a window cleaning business and one of my employees shattered a storm window. The storm window wasn't your average window and I was told by other glass companies that the window couldn't be fixed. I was told it needed to be replaced. I called Ackman Glass and the tech I spoke to said he was all about a good challenge. I received a call 3 hours after dropping off the window and the glass had been replaced. Ackman Glass saved me a lot of money and a huge headache. Thank you Ackman Glass. I am...