I don't usually go to outlet malls but thought it would be a nice day trip. Most of the employees were very pleasant except for a couple. Some of the prices (end of season mark downs) were considerably lower which was a nice surprise. The one thing that left A bad taste in my mouth was I had to ask about sale pricing or coupons. I went to customer service for their savings booklet and was told it was $10. I said no thank you but then as I was leaving I noticed this rather large ad on the wall. It said if I joined the membership program the book was free. So I joined via online & went to claim my booklet of coupons. She took me out of the program & entered my information from her computer. I found it extremely insulting to be told it was going to cost me $10 when the large ad directly behind me clearly advertised free. Very patronizing which made me feel I was being deceived on more than one occasion in several of the stores.

Sincerely Danielle