I can only estimate how much we've spent a Roosters over the last two years but it's definitely four figures+. That's why I was so disappointed when tonight I tried to phone in an order (from the parking lot) and no one answered. It was 10:00 p.m. so I thought maybe they don't answer after 10:00 so I walked inside. Other than around the bar, there weren't more than seven people in the restaurant. The bar maybe had 15 or so people. I stood there by the registers for 5 minutes as the bartender looked at me, two employees walked within six feet of me, yet no one spoke a word. It was as if I didn't exist. I would have been fine if they told me the kitchen was closed, but I could see the cooks cooking so I don't think that was the case. To walk right by a customer? It's rude and certainly not a good business practice. Fortunately there's Butterbee's in town and BW3's, so there are other places to eat. Given my experience tonight, I would have to recommend people go to those...
Read moreWe have been to this particular rooster's countless times. Never have we had the experience we had this evening. Needless to say after roughly an hour we still had not received our entrees. 15 minutes earlier than that, the server had come by and said I promise your food will be out very shortly. Finally found my server and said give me a check for the appetizer and the iced tea that we had. After a conversation with the other servers she brought a check. Meantime the manager comes out at the same time the server is giving us a check for the appetizer that we ate some 40 minutes before.The manager said sorry guys. Not ,"what can I do to make it up to you". Just sorry guys. I said to the manager you could have offered to pay for our appetizer. She looked as though I slapped her in the face and offered us an appetizer card for the next time in. Not sure that'll be happening. I had to put one star to post this. Otherwise it would have...
Read moreAre you looking for a fun, casual place? You're in luck! The font choice of this fun, casual place says it all: we are fun and casual! If you don't believe it, check out their mascot: an impressively-ripped chicken wearing sunglasses! He has the letters "BC" emblazoned on his arm, which one can only surmise is short for "Buff Chicken." I've had their wings, which I have to admit, are not buff. So I'm thinking BC probably weeds out the lesser chickens in some sort of eugenic chicken wing capitalism schema sort of like Mr. Peanut, but for poultry.
Their salads are actually quite good and they do curbside well. They do often forget the extras like napkins, utensils, sauce, and dressing, so make sure you remind them and double check your order. Because pretzels without cheese sauce are just salty...
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