Hotel Aiello — Hotel in San Luis

I stayed at this so called hotel for one night . That was far too long . I had read the reviews which were not good but my Argentinian friend had booked it for me and so I thought it can't be that be bad ! ||How wrong I was ! I really don't know where to start . Maybe calling this a hotel would be a good place . The room as I entered looked old , tired and had the smell of a wet dog ! There was a hole in the wall with wires hanging out . The carpet was so filthy you seriously would keep your shoes on for the sake of your socks . It was black and threadbare just like most of the hotel . I used the toilet but it would not flush . Went and told the man on duty who informed me this would be sorted . ||I decided to keep quiet for the sake of my argentine friend and we went off to the gym for a workout . ||On my return I found the toilet had not been fixed and was in dire need of a shower as the gym was only one block away . ||||A young and inexperienced man came and looked at me with incredulity as he informed me was broken ! By the time he came I had also found that the shower was cold with hairs all in the bath .||||Not finished yet . Now I was getting angry . I really needed a shower and was late to meet friends for supper . The lad who once again as his hand felt the water looked at me with a vague stare . The toilet was so bad and had excreta all inside and on the cistern ! ||Now thoroughly pissed off I went and demanded another room. ||Not much better but ended up washing with cold water . My friend who was by now knocking on my door also had a cold shower ! ||I informed them that I could not stay in this flea pit and had it not been so late and meeting friends I would have left there and then . ||There was a very noisy air conditioning unit . There was a hole in the wall with wires hanging out . The room , decor was so tired and just like the complete hotel . Needs knocking down and rebuilding or complete refurbishment . ||They told me at the desk that the owner would be there in the morning . ||Opposite is the hotel St . Luis and I took a look at there rooms as I explained why and they showed me and by now my embarrassed argentine friend . It was clean but nothing special but had a hot shower and comfortable bed plus was cheaper ! ||I met with the owner in the morning after a very poor breakfast who unfortunately did not speak much English . My friend went through everything and we wrote in the official book all that I am telling you . They have this for tourists also in Spain and it gets checked once a month I am informed . It was pretty full and cockroaches plus plenty of other complaints . ||||Forgive me for going on but I travel all over the world and this has to be one of the very worst hotels I have has the misfortune of entering .||||The manager listened as my friend explained everything in detail . He charged us for one night only ( how kind was he ) about 400 pesos and I kept quiet for my friend who by now could see how disappointed I was and how much I wanted to get out of there . ||||Do yourself a favour and DO NOT stay here . In a...

We stayed one night in this hotel in San Luis passing through to Mendoza. Unfortunately we did not have a lot of time to look for a nice place to stay and we ended up here. We were already annoyed when we entered our room. When we asked for a room the English speaking receptionist said that they had just one left, and we got to see a nice, clean and non-smoking room. When we parked our car and packed our luggage, it turned out that the first room apparently was for display purposes only, because we received a far less comfy smoking room with a noisy airco that could not be switched off. Unfortunately the English speaking receptionist had been replaced with a non-English speaking guy. We are aware of the fact that we should not expect the whole world to speak English, but if you are in the hotel business it would be good if your staff understands ´breakfast´. Not at this hotel though. The worst aspect of this hotel showed its ugly head - or rather heads – a bit later, when we noticed some grasshoppers in the lobby. It turned out that the place was infested with these small creatures, in all the hallways, common rooms and in the curtains as well. Not a very hygienic sight. In comparison to what we paid for good hotels in Mendoza and San Antonio, this also turned out to be the most expensive. If you’re in the area, we recommend that you either choose another hotel or drive on to the next town....

Estuvimos este fin de semana en Hotel Aielo y realmente fue una experiencia muy agradable. Es un lugar cómodo, familiar y muy bien cuidado, ideal para descansar y disfrutar en tranquilidad.tiene sus años ,pero esta constantemente cuidando detalles para la mejor experiencia del pasajero. Desde afuera puede parecer pequeño, pero al entrar sorprende lo grande que es: tiene muchas habitaciones, pasillos amplios y un lobby espacioso para descansar o esperar cómodamente;Sala de conferencia. También cuenta con una sala de pool, un gimnasio sencillo pero funcional (con aparatos tipo los de las plazas de ejercicio) y una pileta para relajarse. El desayuno es completo: ofrecen panificados, frutas, jugos, fiambres, pan blanco y negro, huevos , tés y cafés. La sala del desayunador es amplia y bien distribuida, pensada para alojar a todos los huéspedes sin incomodidades. Las habitaciones son súper cómodas y muy silenciosas; no se escucha el movimiento del hotel ni de las personas que pasan por los pasillos, por lo que realmente son un lugar ideal para descansar. Un punto que merece especial reconocimiento es el compromiso con la sustentabilidad y el uso responsable de los recursos. El hotel cuenta con calderas propias, lo que permite optimizar el consumo de energía y agua caliente. Además, implementaron amenities recargables con dosificadores comunes, evitando envases plásticos descartables. Esto reduce el desperdicio, minimiza el impacto ambiental y permite un ahorro que se traduce en costos más equilibrados sin sacrificar calidad. El personal es muy cálido y atento. Las chicas de la cocina están siempre pendientes de que los huéspedes estén bien atendidos, y el equipo de recepción es súper amable y dispuesto a ayudar con cualquier necesidad, desde el ingreso hasta cualquier consulta. El personal de limpieza es muy amable, prolijo y detallista, asegurando que todo esté impecable. Si bien el hotel no tiene restaurante, se puede ingresar comida al desayunador( no a las habitaciones)y utilizar las instalaciones de la cocina con total amabilidad por parte del personal. Cuenta con un circuito cerrado de cámaras, ubicadas en los espacios comunes del hotel y pasillos. Otro punto muy importante es el estacionamiento, amplio y seguro. Pudimos dejar el auto los dos días dentro del hotel, sin necesidad de dejarlo en la calle, lo que nos dio mucha tranquilidad. Por si fuera poco, el hotel está estratégicamente ubicado, a muy pocas cuadras del centro peatonal, bares y movimiento de la ciudad, y también cerca de los accesos principales a San Luis, lo que facilita recorrer la ciudad y sus alrededores. En resumen, Hotel Aielo es una opción excelente en San Luis: cómodo, silencioso, familiar, con un personal muy atento y con una mirada sustentable, ubicado en un punto estratégico de la ciudad y con todas las comodidades para descansar y disfrutar en un ambiente cuidado...