Pacific Palms Caravan Park — Hotel in Elizabeth Beach

We LOVE the palms and have stayed here before on a site in our caravan but this time of there weren’t any van spots so we booked a cabin for a week with the family. The position could not be better with the beach across the road and lots of lovely trees throwing shade across the park. |The problem seems to be the owners who seem very tired of being here or “over it” which is reflected in the care taken for the little things that make a park comfortable and enjoyable. |Everything in the van seems to have been done on the cheap, we were in a newer cabin but the decor looks like it came straight out of the 90s. |The curtains look like they have come from an op shop, the chairs those old steel and plastic padded ones popular in waiting rooms of the 80’s (don’t kick your toe on them unless you want a tetanus shot as they are all rusted) and the four shades of cream on the walls and floor just made you feel sad. |The only lounge in the 6 berth cabin is a tiny 2 seater and the kitchen is so woefully stocked with essentials it is almost impossible to cook. There was not 6 sets of cutlery, the only cooks knife was painfully cheap and blunt, nothing to store food in, nothing to put a cheese plate on, the stove took an hour to boil water and barely any kitchen utensils. |There are communal bbqs but nothing to clean up after yourself with and disgustingly for a caravan park and the amount of bottles and cans consumed, no recycling option on site. |Probably the worst for us was the bed which after the second night we dubbed “the door” because it was about as big and comfortable as a door for the two of us to sleep on. Rock hard and only a double size, when the nights were hot it was impossible to sleep on as you are all but on top of each other and there is no fan in the bedrooms to cool you or AIR CONDITIONING at all in the cabin. |We travel a fair bit with our kids and almost always stay in caravan parks either in cabins or in our van on a site and this park just feels like nobody cares about it which is so sad when the bones are here for such an iconic place to stay with the infrastructure, location and position to one of the most beautiful beaches in Oz. |Normally I wouldn’t post such a scathing review of a place, I feel it is much better to talk to someone and pass on suggestions and save public places like this for complimenting business but the impression I got from the owners of the park is that they are quite arrogant and wouldn’t listen anyway so I thought this might get more of their attention because it is such a waste of a...

We stayed 2 nights over the Australia Day weekend and disappointed doesn’t begin to describe our stay. We travelled with 2 adults and 2 children. The cabin was good size and close walk to beach but that’s where the positives end. The stove top in the kitchen was dirty, there were splatter marks on top cupboards from previous visits, mould growing on fridge cord (3 of us are asthmatics), moist crockery and cutlery which had to be washed again before use, even the toaster had not been cleaned in a long time with damp sponge and scourer left for us to use and the kitchen was very minimally equipped. There was wet marks on mirror in bathroom and shower screen looked terrible not to mention the glow in the dark bangles left on the back of the bathroom door from previous visitors. There was dust, cobwebs, and handprints throughout the cabin. The cabin had one ceiling fan in main living area and only one pedestal fan provided for 2 bedrooms. I’ve stayed in cabins before and this is the most disappointing. The info pack left in cabin was useless and the photocopied map was unreadable and the manager didn’t seem to care and I had to contact her to get refund she agreed to when we brought these issues to her attention throughout the stay. I would’ve rather spent my last 2 days in Port Macquaire than wasted money on this cabin, safe to say we...

We stayed here a couple of nights over Christmas and it was the biggest mistake of our trip. The cabin was very minimal at best, it was tiny, poky, barely equipped for any cooking with any utensils etc. The most you could do was make a cup of tea. Worst of all, the cabin reeked of mildew! It was obvious that the cabin is built on rotted, old wood that has deteriorated over time, so the smell of mildew permeated the entire cabin, and all the plates and cups! Had to wash the cup out to make a tea, or the glass to have some water, or the plate to eat anything. They all stunk. |At night, sleeping in such a damp, mouldy room was a horrible experience and we couldn’t wait to leave. The owners are so unenthusiastic and look like they hate their job. These old, mouldy cabins need to be demolished as they are unliveable. |We also found out the park does NOT recycle. Probably to save costs. Imagine the waste. There is a lot of cost-cutting evident at the park, and it seems it is being run into the ground. |There is a lot to like about Elizabeth Beach, and Blueys, but do yourself a favour, just...