Prince Mark Motor Inn — Hotel in Melbourne

Stayed here a year ago and I'm sure it wasn't as bad as this visit. We booked through another website which brought the nightly cost to under $100. We have stayed in cheaper motels before and while some have been what we expected others have been a good surprise. Prince Mark at first seemed good value for money, although we never received our continental breakfast. But then we started looking around. There were only 2 very thin pillows on the bed and no spares in the wardrobe. I made a cup of tea and either the cups weren't cleaned properly or there was something in the kettle as there was a layer of oil on my tea. Try again with rinsed out cups but still oily. When I added the UHT milk it slightly curdled. There was only 1 soap and 1 small shampoo instead of the usual 2. There was no fly screen on the bathroom window which was open and couldn't be closed. The shower curtain is beginning to age and should be changed. There is mould in either corner of shower. The window sill around the air conditioner in the little 'kitchen' area was disgusting. I was grateful we didn't need to turn on the A/C as who knows what would have blown out. All night there was a strange noise that happened every 60 seconds that I think may have come from the hotel in front. The noise from the road is also loud especially in the morning when the trucks are stopping and starting at the nearby traffic lights. We will try another...

this is an older, less modern hotel with basic amenities. It's clean, comfortable and close to eateries, pokies, tab and public transport. Price is appropiate. What makes this hotel better than it's age or condition is the staff and their bend over backwards help! We are repeat guests because of this. Whilst bringing a team of Special Olympic Athletes to the big smoke, we are treated to every comfort they could give us. Ben and Vicki let take over the kitchen and use what ever we needed to feed our crew, make their lunches. They said we could use the lounge to sit and watch tv so we wouldn't disturb others at any time. We were able to ring 24/7 and either one would pop over and help us, something l didn't think would happen, but did when l asked at 4 am to use the kitchen! We even enjoyed a social drink at the next door club with our hosts. Ben also took me over to see club manager to arrange discount meals for us. What ever we asked for, they went out of their way to help get it and the best part of the trip was how they related to our crew! Many thanks for giving the team another great week end away, if S.O. state games are held in same place next year, we...

Arrived on time with family with no owner or staff to cover reception, then was greeted by a cleaner that did not help one bit, followed by a call to said owner that rudely replied with no consideration or respect of his guests that pay his wage in the long run.

The location of the area that the hotel is, was also poorly kept with trash and rubbish on the front lawns and felt unsafe.

A family member had already had a room that was fully paid for, so why we waited for said owner to show up that never did, we waited in the room, the room was a complete disgrace with paint on the windows and blinds and if they didn’t have paint on them they had holes all though them, there was also so much dust and dirt on the windows that would make is unsafe for asthma sufferers that would make it worst then Covid-19, the bed side tables had carvings through them and the bathroom window was slightly broken to allow people to possibly get inside why you sleep.

Overall the rooms, service and location was a disgrace and appalling and felt very unsafe not suitable for families at most, should be shut down before the place or someone around there...