Autumn Place Fish & Chips — Restaurant in Melbourne

Staff were nice and friendly. I'd heard a fair bit of good feedback from friends and family so I had high hopes. Granted, what I ate, although soggy and oily, was nice. Unfortunately we had items forgotten, we waited in the shop and drove the 2 minutes home only to find the food a mess, oily and incredibly soggy. The family members I ate with were surprised as they eat here regularly and said it had never been like that before. The croquette was completely squished and everything was basically stuck together. Again, we also had 4 items that were forgotten but definitely paid for as we watched them write things down. Due to the great word of mouth I'll be giving them another chance, I guess it was just an off night, but I had I not heard previously that they were usually wonderful I wouldn't be...

They have no idea of customer service. I placed an ordered and some guy ordered the wrong thing, so they gave him my order and made me wait for my meal which would of been his.

The fish and the potato cakes where as greasy as getting a vat of oil and tipping it on them. Would not recommend them to anyone. Years ago they was the best fish and chips in the south east of Melbourne,...

NEW owners,have no idea how to give customer service,have tried twice to order here -first time lady was taking order when i walked in "others were pretending to be busy" lady finshed taking order and didnt take my order but turned away and went to do what ever i walked out,next time with money in hand i stood at counter for 5 mins and no service...