Gwydir Thermal Pools Motel & Caravanpark — Hotel in Moree

Stayed here for the night as we had a car breakdown and this was the nearest town with a car hire business. The main park was full so we were in the location with units and with 1 pool 1km away. The place was pretty retro and needed a make-over. Was like a 70s brick motor inn with a REALLY hard bed! Not a place I would stay more than 1 night. We brought packed food to make breakfast in the morning but found the stove top wasn't working. Tried calling a few different numbers to get help with it (about 90 minutes before check-out time) and couldn't get a response. Eventually did just in time and got to use the kitchen next door before we had to leave. Anyway, the feature is obviously the pools. We used the big pool near our room which was nice (and really hot). After 20 minutes we got out as this one pool was 40°. Later we drove to the other location. Here the pools were great! 5 pools with different temperatures which was nice. We had one incident that really ruined the vibe though!!! My wife and I were having a nice chat (after a rough few days with our car drama), she moved in to give me a kiss and we were suddenly interrupted by a man standing over us by the pool. He was a staff member of the complex and in front of everyone else nearby, he said, 'you can't do that here. There are people around. If you want to do that, get a room!' We initially thought he was joking but NO! He was seriously scolding a husband and wife for having an innocent kiss in the pool!! After he walked off, the other couples around us where laughing and also shocked. One man commented that he hadn't heard anything like that since being told off in school! It was ridiculous! My wife and I both just sat there in the pool in disbelief for awhile and our relaxation sure went out the window. It felt like we were in a strict religious country with crazy rules about public affection!! At the time we were quite mad and shocked by it, the next day it seemed also quite funny as it was so odd to be scolded like children in a public place like that. This place really needs to work on getting some upgrades and some customer service...

We booked the day before a drive thru site @ $40pn. On arrival, The receptionist never looked up to greet us, kept her head down and eventually said "how can i help" without looking at me!! She stunk from cigarettes i had to take a step back, , told me she will have to juggle bookings to give me a drive thru site with a scrowl on her face. Gave me a map of park and garbled as quick as lightning a ton of instructions whillst marking the park map frantically with a highligher all over it. Now a new customer was standing near me, i looked at him with this woman talking so fast and he rolled his eyes and said "my turn next dont know i will cope"!! i ask for coins for washing machine she said its $1 coins. However 1 machine was only $2 coins, and 1 broken. 2 dryers broken and have been for a while. The dryer i used only took $1 for 7 mins and you couldn't add more coins to extend drying time so back n forth every 7 mins, lucky we were across the road on site 3. Sites - omg!! Power n water - we were lucky it was beside our van site 3 . A man on site 5 had to run his power and water under the van on site 4 to use. The connection points are half way along the site not at the end of the sites hence running cords under other vans. Also a big sign on power box not to put awnings out as sites that narrow its ridiculous! Pools were nice. Cafe had good food very tasty and well priced. Amenities need a bomb and rebuilt as does the laundry . Rubbish bins - I'll save you time , after walking all over the park looking for one - and the park is huge - its as you drive out near reception right at the gate. I felt like leaving it on my site i was so peeved. i walked around forever and no, not told about it on check in, how ridiculous not having bins! Cafe had good food at good prices Would i stay here again? No bloody way. We have been travelling for 3 months and this was the worst caravan park - i think that rude smelly receptionist...

Dated. Unwelcoming. Cramped.

My husband and I recently stayed for two nights on our way to QLD. The north sites were extremely tight just fitting our small campervan.

The bathroom facilities were the worst we have ever experienced. Very old, dated and needing major maintenance. The bathroom facilities closest to the thermal pool had no soap during our stay.

There were no provisions made for recycling or rubbish throughout the park- only a dumpster at the park entrance.

Pools were very popular, signs say shower before entering which is quite reasonable, the only problem being that the pool’s bathroom facilities only included change rooms and toilets- no showers!! The 39 degree pool had lots of scum on the surface visible when the sun hit it. The pools are very busy and obviously a money spinner! My husband could not bring himself to try the pools as he was worried about germs.

The park itself has a simple camp kitchen, laundry but nothing else such as a play park.

The park shows absolutely no signs of maintenance or upgrades other than the new cabins being constructed.

Customer service was very disappointing, not a happy soul in the centre. Very disappointing check-in. Possibly understaffed? Three staff in reception, phones ringing out, and not a friendly hello or welcome but rather “do you have a booking?”. Negative signs all over the park, “don’t do this, don’t take that”. Extremley unwelcoming. Atleast the fellow campers were welcoming and up for a chat. I actually felt sorry for the staff, they all seemed very miserable.

$38 dollars a night which allowed us to shower and access the laundry to do a load of washing. If you are totally self-contained you may enjoy your stay. The park is situated in the industrial area and not a nice place to experience on foot, town centre is a simple 3 minute drive away.

The fellow campers and the thermal pools were the only draw card here.

Would we...