I recently stayed one night at the Ibis hotel near the Vitoria Airport. This is a hard review to write because I don't know if I should be comparing it to other budget hotels in the USA or Europe, or comparing it to local hotel options at a similar price. For an American hotel like me, I think you will find this hotel to be VERY basic and lacking in a lot of traditional hotel amenities.||For the location, the hotel is a very short drive from the new Vitoria airport, but is not walking distance. It is not in a very good area. There is a favela behind the hotel. Next door is a older hospital. I would not go walking around here at night. During the day it was fine. We arrived late to the hotel hoping to get dinner, but found the kitchen was only offering a very basic buffet dinner, that was inexpensive, but not great. Very little english was spoken by the front desk staff, but check in went fine since I used my Accor app to pre-register. ||The rooms itself was clean where it mattered but clearly had not been updated in a long time. It was very drab and depressing. There is a bed, desk, TV (no english language channels) and a small wardrobe. There was no in-room safe, or coffee pot, or anything like that. The AirCon worked good, which was appreciated. The bed while clean was very firm. There are no power outlets near the bed. The bathroom was a little dingy but the shower worked fine and the water was hot. In the morning the breakfast buffet was okay with the basics and lots of fresh fruit.||One other thing, the hotel is very noisy. I could hear everything going on in the hallway and room next to me, and the doors slam loudly at all hours.||Overall, this hotel is an acceptable choice, especially give the price paid. But compared to another Ibis I stayed at in Colatina during my trip, this one could really...
Read moreThe hotel is very nice. The room was clean, big bed. There was a great shower. Anyone who lives in Brazil knows that hot steamy showers are a treat from the everyday. My only complaint is the restaurant. This hotel is in an area of town that really doesn't have any restaurants. So many guests including myself rely on the restaurant for breakfast or dinner the night before checking out. At night they have a pretty good menu, but it's expensive. $38 reais for a plate of hotel food is a bit much. And they don't offer small bites. In the morning they offer a breakfast buffet for $17 reais. I don't need an entire buffet for breakfast. But there wasn't any offer to purchase anything...
Read moreNÃO RECOMENTO! Estava viajando a trabalho em Vitoria, chegando tarde da noite durante todos os dias. O quarto 55 no qual fiquei hospedado tinha uma cama de solteiro ao invés de uma mesa pequena como é do padrão o IBIS, o que prejudicou o meu trabalho, pois tive que utilizar a cama de casal como apoio para pode trabalhar no meu lap-top. Além do que, o meu quarto ficou ao lado de um viaduto que estava finalizando uma obra. Ou seja, as 7hs da manhã, iniciavam as atividades da obra. Uma sirene irritante dos tratores não me deixou dormir durante a manhã, como também, a impressão que o trator estava entrando no meu quarto. O vidro da janela chegava até a vibrar. Salientando que, estamos falando de vários dias. Fiz a reclamação pela manhã na recepção e, o funcionário, não me pareceu muito preocupado. O único ponto positivo é que vocês possuem uma excelente colaborado na recepção, a Srta. Kaliny que me atendeu muito bem no check-in, trocou o meu quarto no meu último dia de hospedagem no hotel.
A máquina de café estava com problemas, alguns hospedes incluindo eu, reclamaram sobre o não funcionamento da opção do Capuccino.... Mas essa não foi a maior queixa, o valor cobrado pelo café que é oferecido é um absurdo: faltando frutas e variedades pães etc. No meu utlimo dia, os sucos tinham acabado e ocorreu a reposição, porém o suco de melancia estava passado e acedo. Eu delicadamente informei uma das colaboradoras para experimentar o suco pois não estava com um sabor ideal. A mesma me olho com uma expressão de estar perdida e sem treinamento, simplesmente entrou na cozinha e nada fez a respeito. Em resumo, o café da manhã no Ibis não vale a metade do valor...
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