Pousada Jardim da Marambaia — Hotel in Região Geográfica Imediata do Rio de Janeiro

We booked this hotel after an acquaintance recommended it for the amazing view and excellent food. Unfortunately the hotel is an hour away from Barra da Tijuca, in a village with no good beaches close by and on top of a hill. You need a car for everything. As soon as we arrived, we were surprised to hear very loud music from the house in front were people were practicing samba for the carnival. The receptionist wasn't expecting us, despite my having talked with the owner, booked and paid half of the stay at very high rates as a result of new year in Brazil. She said that she didn't know I was coming with kids (which I had clearly told the owner) and she was going to get a mattresses put on the floor for my 7 year old son... never mentioning a crib for my 2 year old daughter. The hotel and reception looked empty, dark and very unclean and untidy. The receptionist immediately required credit card payment before seeing our room stating it's their policy for guests to pay the full amount on arrival. After paying we were allowed to get the key to our room. The stairs to get to the room were dangerous and you could see the a completely abandoned backyard a very short distance away from a favela (shanty town). The room looked as though it hadn't been used in a long time, dusty and without any type of comfort you'd expect from a good hotel: no air conditioning in the sweltering heat, no tv, and a bathroom with a huge window anyone could see you from the outside, and the room door was so insecure and easy to open without a key, that my 2 year old daughter did so without effort.|| ||The moment we saw the room we decided to leave the hotel. We were lucky enough to find another room in Rio for the whole New Years week, which is as packed as Carnival. We lost a lot of money and had to cancel the credit card to get back the part we had just paid. ||The owner never showed up to talk to us and the receptionist apologized but seemed surprised by our decision to leave... we felt cheated by the awful conditions and the lack of respect...

My girlfriend and I stayed there for (unfortunately only) one night in April 2015. It was lovely! Although, our room had an "old charm" the whole Pousada is tidy and proper. The pool is very clean despite only having litte chlorine in it. There even was a another Wi-Fi for the pool area. The owner, a Belgian, is super friendly and even picked us up some 10km away for free and on the second day drove us through the village to show us a secret hiking path. Ask him about the five secret beaches and don't forget to pack mosquito repellent (a lot) for the hike through the jungle. We even saw a wild capibara on one beach!||The Pousada also has a restaurant with an Italian chef. Very, very tasty!||||In short: if we come back to Guaratiba, we will happily stay...

Não poderia deixar de alertar as pessoas sobre essa pousada horrível! Era meu dia de noiva, e já na chegada tivemos problema... estava marcado para entrar às 10h e simplesmente o quarto não estava pronto, entrei só às 12:15. Me informaram na reserva que o quarto possuía ar condicionado, só omitiram que era portátil, ou seja, suei horrores durante toda a minha arrumação, qualquer um sabe que esse ar não dá vazão, ainda mais com o quarto cheio, com fotógrafo, cinegrafista e maquiador. O banheiro não tinha nada, só 2 toalhas e 1 sabonete... nada de shampoo ou kit higiene. O pior de tudo era a porta do banheiro que não fechava, pois estava empenada, tinha que encostar a cadeira pra ter o mínimo de privacidade. O quarto, que dizem ser presidencial, para noivas, não possuía frigobar, nem TV, nem telefone... tínhamos que descer todas as escadas para pedir tudo, até água pra beber. Na saída para o meu casamento, a funcionária informou que se recolhia às 23h e que deixaria a porta encostada. Ao chegar do casamento às 3h, subimos para o quarto e vimos que estava do jeito que deixamos. Com restos de comida, copos sujos, tivemos q usar as mesmas toalhas do dia anterior, não teve nem reposição de papel higiênico. Chegamos cheios de sede e não tínhamos água para beber, já que não possui frigobar e nem funcionário essa hora... Não tínhamos onde guardar as comidas dadas pelo salão se festas, tive que puxar a mesa e colocar bem em frente ao "ar condicionado". Perto do ar tinha um balde para a água que saía dele, que amanheceu vazando pois já estava cheio. Éramos os únicos hóspedes da pousada e mesmo assim não fomos bem recepcionados. Lamentável passar por isso num dia...