Penelope Palace Hotel 4 stars — Hotel in Pomorie

The only reason i leave this hotel a one-star is simply because of the management and hopefully something change for the better!||We stayed there last year and we loved it ,but this year,sadly, they just became like everyone else - hungry for money.||All the prices are even higher compared to last year ( have in mind you are in a very small, village-like town ).||Have in mind that in this price you only get an average breakfast and that's pretty much it. Their "private beach" is a money laundering machine , they kindly ask you to pay 30 leva for 2 sunbeds and an umbrella ?!? Like ,are you serious people ? ||The majority of their staff is excellent, especially the waiters around the pool. However the other part talk to you only in Russian like you are on of them, although you are residing in BULGARIA.||The prices in their restaurant - oh boy, oh boy ... For example if you are to eat in a luxurious restaurant in Sofia ,Bulgaria, it would cost you half as much, you do the math... ||Last but not least , they guarantee no free parking and if the street run out of spots you'd be basically forced to pay 10-20 leva per night to park in a facility owned by the hotel, yes, as a guest ! ||This has been the cherry of the cake and most probably if not certainly my last time on the Black Sea coast. ||For the amount of money i spent there i could've gone for 2 weeks in Turkey, Greece and other much greater places. ||I am really disappointed and by leaving the lowest grade possible i really hope this will open the owners eyes and make them fix some things or the future of this hotel will definitely, definitely...

The only reason i leave this hotel a one-star is simply because of the management and hopefully something change for the better! We stayed there last year and we loved it ,but this year,sadly, they just became like everyone else - hungry for money. All the prices are even higher compared to last year ( have in mind you are in a very small, village-like town ). Have in mind that in this price you only get an average breakfast and that's pretty much it. Their "private beach" is a money laundering machine , they kindly ask you to pay 30 leva for 2 sunbeds and an umbrella ?!? Like ,are you serious people ? The majority of their staff is excellent, especially the waiters around the pool. However the other part talk to you only in Russian like you are on of them, although you are residing in BULGARIA. The prices in their restaurant - oh boy, oh boy ... For example if you are to eat in a luxurious restaurant in Sofia ,Bulgaria, it would cost you half as much, you do the math... Last but not least , they guarantee no free parking and if the street run out of spots you'd be basically forced to pay 10-20 leva per night to park in a facility owned by the hotel, yes, as a guest ! This has been the cherry of the cake and most probably if not certainly my last time on the Black Sea coast. For the amount of money i spent there i could've gone for 2 weeks in Turkey, Greece and other much greater places. I am really disappointed and by leaving the lowest grade possible i really hope this will open the owners eyes and make them fix some things or the future of this hotel will definitely, definitely...

We went early June so I had a great time in the pool by myself and loved the easy access to the beach. To get around I recommend using the nearby bus where you can buy tickets to central Pomorie for 1.5 leva and 4 leva to Burgas, purchase tickets on board using cash. Although my list of negatives is longer, the good far outweighs the bad and I would happily stay here again, although probably would not recommend for someone’s first time in Bulgaria.

A lot of the bad reviews I read before this made me worried but I’m glad I stayed here.

Good: Quiet Right next to the beach Pool and spa excellent, spa towel provided Very clean, daily fresh towels and room mopped on a daily basis to get rid of the sand we tracked in Excellent staff who were friendly and helpful Lots of space in the room and plenty of mirrors Convenient drying rack and space for towels Small but powerful hairdryer Tv with channels in multiple languages Extra pillows and blankets in the cupboard Excellent restaurant Nearby shop (which is a tad more expensive than others)

Bad: Shower water smelled a bit strange Ran out hot water while showering once Quite out of the way, you will need to be prepared to get taxis and they are expensive for Bulgaria standards (we got the hotel to book these) or bus Thin walls - I could hear next door talking until 3am on the first night Toilet not secured properly to the floor and was rocky Mattress uncomfortable Bathroom finish could be redone - a bit of an untidy finish between bath and...