Hotel Perla Beach Club — Hotel in Primorsko

Just came back from a 10-say stay at this hotel, and I must say we've got mixed feelings about it. It deserves a 3 because it definitely isn't a 4-star hotel. At least not for Polish standards...

Good points:

Location: very close to the beach and easy access through a back gate, where you just cross the street and you are there. Very convenient! Apart from this, you have many shops and restaurants around, so you are definitely well served in the vicinities.⭐️⭐️⭐️⭐️⭐️

Reception: 2 very helpful ladies who speak English very well, so there no problem with communication when they are there. However, sometimes there are some people there with not even basic english, but then we just made sure to wait with more "difficult" questions when one of the 2 ladies with good English was around ⭐️⭐️⭐️⭐️

Room: We got a family space with a living room and bedroom. Very comfortable for a family of 4 (2 adults, 2 children), better than many other hotels we stayed in. The room had sea view and sun only in the morning (which is really good as the room is not getting the worst heat during the afternoon). However, there is only AC in the living room, not in the bedroom, which is a minus. Another minus was the lack of proper space for keeping clothes and a worn-out sofa, but in general, the room deserves 4 stars ⭐️⭐️⭐️⭐️

Swimming pool: they have one for smaller kids with a cool slide and another one for the general people, both kept in really good conditions and the kids had a blast on them! The bigger pool has a really decent size, so there is good space for all and it doesn't feel overcrowded. Two minuses: one is the absence of a life guard, which kind of creeped me out. The bigger pool is deep enough to kill a child who can't swim so I can imagine that tragedy might happen one day. Another minus is the people placing their towels on the deckchairs to "book" them and leaving somewhere else, sometimes being the whole day out while nobody can use their "booked" deckchair. There should be explicit and clear rules against this... ⭐️⭐️⭐️⭐️

Bad points:

Food: the worst part of the stay...the breakfast is HORRIBLE. They always serve the same things with no change, and it becomes obvious that they serve the cheapest ham, cheese, sausages etc. Some of the things are simply disgusting to eat, and we quickly discovered what definitely not to take, so we ended up eating the one type of ham that we found edible... total disgrace... lunch and dinner had better food, but again repetitive and only a few things looking encouraging to eat. Still about food time, things were all the time missing! No forks, no knives, long wait to have some missing meal replenished. Long queues to get your food is not something you want to experience when you are on an all-inclusive holiday, but this is exactly what happens there... I was even DENIED more meat by the cook making them because there was not enough for everyone!! Just around 30 minutes after the lunch time started the cook is obliged to ration the meat...this is unacceptable!

To finish the food part with the cherry on the cake, we have one of the waitresses pushing some brocoli that fell out of the tray to the dirty surface back into the tray, in front of the guests. I wonder what they do when no one is looking... giving 2 stars because sometimes the cooks made some good meat and fried fish⭐️⭐️

Bar: All bartenders do a good job and work hard, but the hotel management chooses the cheapest alcohol available. You don't need to drink much of their cheap whisky or vodka to have a headache for next day. Their beer is pure water, if you want normal beer you are better off buying it from one of the many markets around ⭐️⭐️⭐️

Most comments paint it as everything amazing or everything horrible, so I wanted to get way from this type of black-and-white review and be bery transparent.

I don't discourage you from going, but if you can skip all-inclusive meals then I would recommend you to do so and instead eat in one of the many restaurants around, and even street food is better! The...

Most people find it easy to complain but difficult to praise.||||The following things were noted BUT were not holiday spoilers. This is a traditional Eastern European Hotel. My wife is Polish and I live in Poland.||||I WAS THE ONLY ENGLISH PERSON IN THE HOTEL (My problem)||||The balconies are shared. Hey, for that morning cigarette with your fellow smoker next door. Be sociable.||||In our room 108A Ground floor - The shower might be found to be small for some ´larger people´. People´s fault not hotel´s. However spending on average 20 minutes a day in the shower.... Come on.||||The toilet door would not shut properly. Me and my wife know what we look like. Fault reported at the end of the holiday.||||We don´t as a rule use any air con on holiday (Not that we are mean .. air con is free in this hotel) WE think it is unhealthy. However would check is working OK as soon as you get there.||||TV had no English channels. My wife is Polish and we live in Poland. Life is brutal.||||The all inclusive (VERY GENEROUS) drinks ,usually in glasses ,had to be scanned for using a wrist band. Something that does not normally happen on Greek holidays.||||Overall||||We were on the 1st Floor pool side with limited view of beach. We usually do Greek Holidays. This was much better. Food (Main meals as well as bar side snacks ranging from sandwiches, as much as you can eat ice cream and cooked to order burgers or pizzas in the afternoons), room, service and staff excellent. Pool and pool area was clean with plenty of parasols and loungers, Chairs and tables.||||The animation team worked very hard with both the adults and the kids club. You only get out what you put in.||||All staff worked very hard and were always looking happy. They probably were not the way some of the guests talked to them. Good effort on all of them. Remember you judge people on how they treat people who can´t answer back. Be nice to the staff. ||||The beach was a nice 10-15 minute walk from the hotel via the bridge. ||The ferry was quaint, BUT BEWARE that the operator has lunch 1200-1300. ||||On the beach sun loungers and parasols are fixed priced and cost about 40 zl (8 pounds) a day for 1 parasol and 2 sun loungers. Best to take some beach towels and buy a parasol from the town. Town centre was a normal...

Most people find it easy to complain but difficult to praise.||||The following things were noted BUT were not holiday spoilers. This is a traditional Eastern European Hotel. My wife is Polish and I live in Poland.||||I WAS THE ONLY ENGLISH PERSON IN THE HOTEL (My problem)||||The balconies are shared. Hey, for that morning cigarette with your fellow smoker next door. Be sociable.||||In our room 108A Ground floor - The shower might be found to be small for some ´larger people´. People´s fault not hotel´s. However spending on average 20 minutes a day in the shower.... Come on.||||The toilet door would not shut properly. Me and my wife know what we look like. Fault reported at the end of the holiday.||||We don´t as a rule use any air con on holiday (Not that we are mean .. air con is free in this hotel) WE think it is unhealthy. However would check is working OK as soon as you get there.||||TV had no English channels. My wife is Polish and we live in Poland. Life is brutal.||||The all inclusive (VERY GENEROUS) drinks ,usually in glasses ,had to be scanned for using a wrist band. Something that does not normally happen on Greek holidays.||||Overall||||We were on the 1st Floor pool side with limited view of beach. We usually do Greek Holidays. This was much better. Food (Main meals as well as bar side snacks ranging from sandwiches, as much as you can eat ice cream and cooked to order burgers or pizzas in the afternoons), room, service and staff excellent. Pool and pool area was clean with plenty of parasols and loungers, Chairs and tables.||||The animation team worked very hard with both the adults and the kids club. You only get out what you put in.||||All staff worked very hard and were always looking happy. They probably were not the way some of the guests talked to them. Good effort on all of them. Remember you judge people on how they treat people who can´t answer back. Be nice to the staff. ||||The beach was a nice 10-15 minute walk from the hotel via the bridge. ||The ferry was quaint, BUT BEWARE that the operator has lunch 1200-1300. ||||On the beach sun loungers and parasols are fixed priced and cost about 40 zl (8 pounds) a day for 1 parasol and 2 sun loungers. Best to take some beach towels and buy a parasol from the town. Town centre was a normal...