Palace Hotel — Hotel in Khaet Preah Sihanouk

Aircon doesn’t work. They switched me rooms…to an even hotter room (and only after I demanded it, as the lights went off while I was in the shower, and the curtains opened automatically while I was naked). I’ve stayed at 1 star hostels w/ better working aircon. Noise from construction site across the street made what would’ve been a wonderful $55USD massage a bit stressful. Even non-smoking room smells like smoke. Some staff is wonderful..:other staff is very rude. I would rather sleep on the street than stay at this hotel again. WAY over-priced…especially with poor service and non-working aircon. Oh, and first room was dirty—soap residue left all over the bathroom counter. This place looks nice in the photos, but don’t be fooled—it is awful. I suppose if you like casinos, then it is good place for you. If you just want a nice hotel, then find somewhere else. Only positives: food is good & good security...

Overall, the hotel is very interesting, the staff is great, everything else is like everywhere in Cambodia, decent cleanliness, breakfast is great, the hotel restaurant is good. Beaches and pools flawless. overall, we were satisfied, the architecture of the hotel is very interesting, but it has lost its luster since it opened, but this hotel can still be...

Very good hotel for Sihanoukville. The room certainly is of a 5 star hotel. The hotel is good, very clean, excellent standard of service. I think i was tge only westerner a the time, but people at front desk and concierge spoke very good english and were always...