TownePlace Suites by Marriott Hamilton — Hotel in Hamilton

We live in Stony Creek about 20 minutes away from the TownePlace Suites and decided to do a last minute mini-staycation this weekend. ||The other reviews are correct that the staff is very good and attentive. They took good care of us during our stay and our specific needs. ||The hotel is quite new and modern. We have two early teen daughters and they had a very good time in the pool. It is well maintained and taken care of. The only thing to be aware of is that the pool is very shallow. || Breakfast was quite generous and included fresh fruit, grains and cereals, scrambled egg and omelette, and turkey bacon which was a little different than what we normally get at Marriott brand hotels. The coffee maker at breakfast is really good and serves a variety of different cups including espresso, caffe lattes, and cappuccino. ||During the day they have a different coffee maker which is kind of hidden around the back of the kitchen area and took a little bit to find. In fact I found out it wasn't only me who couldn't find it because someone saw I had a coffee cup in my hand and asked me where I got it. They also have a water jug and flavored water jug in the same area. They also have water dispensers and Ice dispensers as you get off the elevator on each floor. That was something different. The rooms are really nice and modern. They have a lot of room and the kitchenette had all the amenities you would need if you are going to stay a couple of days although we only used a few of the cups that are in the room so didn't take full advantage of this. I also saw a sign that said if you need a blender or a slow cooker they would have those things available at the front desk if you wanted to use them. They also have barbecue utensils if you want to use the barbecue outside. The barbecue area is on the same side as the parking lot which is shared with Shoeless Joe's within walking distance but is sectioned off so you can only access it from within the hotel so even though people can see you it is private access which is nice. I saw that there are two barbecue is there. || As for the parking lot it could be noisy if Shoeless Joe's has people in the lot during the evening since I noticed some people gathering outside but that didn't bother us during their stay. Domino's pizza is within walking distance which was super convenient for us. There are also a lot of other places to go as you drive down Upper James. ||One thing to note is that since the hotel is behind Shoeless Joe's you need to watch out for where to turn into the lot since it is not at a controlled intersection. So be sure to have your GPS on when you're arriving. It's also tricky to turn left out of the parking lot because there are a lot of cars that approach that area trying to get on to the Linc. ||Overall we had a very nice stay and this was one of the nicer Marriotts that I have stayed in, and I have stayed in a lot of Marriott hotels. I wish that hotels that I stayed at further away from home we're just as nice as this one right in my backyard. Thanks for the hospitality and we will...

I recently had an extended stay at the TownePlace Suites by Marriott in Hamilton, Ontario, while my house is being renovated, and my experience was overwhelmingly positive. This hotel excels in many areas, making it a great option for long-term stays.

Exceptional Staff The staff here are outstanding. They are genuinely customer-oriented, going out of their way to ensure your stay is comfortable and enjoyable. From friendly greetings in the hallways to their proactive approach to service, they really stood out. Special thanks to Gavi, Gurpreet, Kayla, and Yash for their warm hospitality and attention to detail.

Decent Breakfast Options The complimentary breakfast was consistently great, especially the staff working it. With options like omelettes, quiche, turkey and pork bacon, a latté machine, fresh fruit, and gluten-free toast, the variety and quality were better than most hotels I've stayed in recently.

Well-Equipped Suites The suites, while on the smaller side (compared to Hilton Homewood Suites), are well-suited for long stays. They include a dishwasher, full-sized fridge, stovetop, and everything else you’d need for a comfortable and self-sufficient visit. The layout is efficient, and the thoughtful amenities made it easy to feel at home.

Luxurious Bathrooms The bathroom was my favourite part of the suite. It features a large walk-in shower and nice soaps, shampoos, conditioners, and ample vanity space for my partner and I.

Convenient Location The location is another highlight, just a 10-minute drive to downtown Hamilton. For dining, there’s a Shoeless Joe’s right in the parking lot, and for fitness enthusiasts, there’s a GoodLife Fitness down the street if the hotel’s fitness facility and pool don’t meet your needs.

Biggest Drawback: The TV System The one area where this hotel falters is the Marriott TV system. I cannot stress enough how annoying this system is (as a tech guy). It’s a “smart TV” that allows you to log into your Netflix account, but the Netflix app constantly crashes and often requires restarting the TV and re-authenticating your account. You can't even watch a full 2 minutes on the Netflix app without the app crashing. It's extremely buggy, and far from user-friendly. Honestly, providing something as simple as an HDMI cable or a Google Chromecast would be a much better alternative than Marriott’s proprietary system. It was frustrating to use and a big miss in an otherwise great stay. I opted to unplug the Marriott box and use the HDMI cord on my laptop when my partner and I wanted to watch something. Annoying, but an alright workaround.

Overall Despite the aggravating TV system, TownePlace Suites by Marriott in Hamilton offers exceptional service, excellent breakfast options, well-equipped suites, and a convenient location. For those looking for a comfortable extended stay, it’s a...

I recently had the pleasure of staying at TownePlace Suites by Marriott in Hamilton during the Grey Cup weekend, and I can confidently say that it was a winning experience from start to finish.

From the moment I walked into the lobby, I was greeted by the warm and friendly staff who exuded genuine hospitality. The check-in process was smooth, and the staff went out of their way to ensure that my stay was comfortable and enjoyable.

The room itself was a true highlight. Clean, spacious, and well-appointed, it provided a perfect retreat after a day of Grey Cup festivities. The modern decor and thoughtful design elements created a cozy atmosphere, making me feel right at home. The bed was exceptionally comfortable, ensuring a restful night's sleep to recharge for the next day's events.

One of the standout features of TownePlace Suites was the fully equipped kitchenette in the room. This was a game-changer during the Grey Cup weekend, allowing me to prepare snacks and beverages to enjoy while watching the game or hosting a small gathering with friends. The convenience of having a kitchenette added an extra layer of comfort to the overall experience.

The hotel's location was another major plus. Situated in the heart of Hamilton, TownePlace Suites provided easy access to Grey Cup festivities, local attractions, and a variety of dining options. Whether I wanted to explore the city or simply unwind in my well-appointed room, everything was within reach.

The complimentary breakfast was a delightful bonus, offering a diverse selection of fresh and delicious options. It provided the perfect start to each day, setting a positive tone for the Grey Cup weekend.

What truly sets TownePlace Suites by Marriott Hamilton apart is the exceptional service. The staff demonstrated a commitment to ensuring guests had a memorable stay, and their attention to detail did not go unnoticed. They were knowledgeable about the local area, providing valuable recommendations and assistance whenever needed.

In conclusion, my stay at TownePlace Suites by Marriott Hamilton exceeded expectations. The combination of a comfortable and well-equipped room, prime location, and outstanding service made it a top-notch choice, especially during the excitement of the Grey Cup weekend. I wholeheartedly recommend this hotel to anyone looking for a memorable and enjoyable stay in Hamilton. I look forward to returning for...