I must start by saying that foreign tourists arriving in Chillan should not come expecting to find high end or luxurious places to stay. The area is not prosperous and has been repeatedly devastated by earthquakes. In point of fact, that is one of the reasons we chose to visit Chillan during our drive through Central Chile as we sought to appreciate the area and the way that the local people live. ||With that preamble, I will now try to recapture our introduction to Las Terrazas late on a Sunday afternoon. Using GPS, we twice slowly drove by the location indicated for the hotel's address on an essentially deserted street in the heart of Chillan. There were no signs indicating the presence of the hotel. In the indicated place was an apparently abandoned building that appeared for all the world to be earthquake wreckage. After our second pass, we stopped at the affiliated Las Terrazas Express slightly up and across the street to ask for directions. The clerk, who spoke no English, directed us to an unlabeled angled grey garage door. We drove around for a third time and pulled up to the garage door which, to our stunned astonishment, opened spontaneously. Inside was a very steep ramp down to underground parking garage. After we parked the car, we were directed to an elevator which took us to the hotel lobby on the 4th or 5th floor. Despite the dilapidated external appearance of the building, the public spaces were surprisingly modern. ||The rooms were one floor up from the lobby by staircase which necessitated carrying our heavy suitcases up. Our room was conveniently located right off the very pleasant breakfast area where a very generous and nice morning meal was served the next day.||Our room, on the other hand, again gave us the feeling we were staying in a very strange place. It was oddly decorated and shabby. We found it very hard to square with the modern and pleasant appearance of the small lobby and breakfast area.||After we settled in, we decided to walk around the neighborhood. It was then that we discovered that the elevator connected to a professional office building street entrance of the unmarked and seemingly abandoned building we had first seen and bypassed!||In fairness, on Monday morning there were lots of people on the street and the area seemed much less abandoned. That said, it is impossible to understand how the proprietors could have so badly failed to improve the hotel's appearance and visibility.||There is a shopping center with food court and cinemas within a couple of blocks. The tremendously interesting central market is also nearby, as is the impressive earthquake resistant Cathedral of Chillan.||I can highly recommend visiting Chillan if you are a tourist who wants to avoid tourist laden venues and who appreciates local culture and wants to see how people live. I would not recommend this hotel because it is just too strange and too hard to find. My rating of Average should be viewed in the context of the location and not in an objective universal sense. Were Las Terrazas located elsewhere I would have been far harsher...
Read moreMy best advice is: Don't stop in Chillán; the city is simply too sad. If you still want to make a stop in Chillán, then do it in Chillán Viejo, which is actually quite cozy.||But okay, if you still insist on Chillán, then Las Terrazas (business) located on the 5th and 6th floors above a shopping center is not the worst place you can stay in this slightly scary neighborhood.||The rooms are comfortable and quiet, the wifi works fine, there is water with lemon slices and coffee for free use, and the breakfast is a rich buffet, with the fresh fruit being particularly impressive.||It is possible to pre-order dinner if you do not want to go out into the dirty, barbed wire-enclosed streets after dark. The food tastes a bit like at a nursing home, but there is nothing wrong with it. The price is not quite low, but also includes a salad, bread, and a small dessert.||All in all, Las Terrazas is a perfectly decent hotel - like a ray of light...
Read moreSituation, perfect for Chillan giving easy access to city restaurants. ||Rooms are quite small but clean and with very nice modern style.||Nice beds quality are really helpful to get rest after day activities.||Bathrooms with showers, newer got the room with bath but i know they have also.||||Perfect breakfast in nicely decorated hotel lobby, with nice section of fresh fruits and wonderful cakes.||That point is quite dangerous if you wear slim fit clothes :-) ...||||Hotel personnel very friendly and always ready to help you when needed.||||Personal advice : Make reservation before arrival for parking underground hotel.||||Only really negative point but valid only at first arrival : ||Quite difficult to find the first day when you arrive, because hotel do not have real lounge on street level. Hotel access is made through restricted access door and...
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