Hilton Garden Inn Beijing Daxing International Airport — Hotel in Beijing

No aircon, no fan, there is no window can open, the room is hot and stuffy. The hotel should be honest in the booking site to mentioned no air con, there is no window can be open for fresh air and possible no fan so that we can choose another hotel. This is NOT an honest hotel and it's Hilton! We checked in around midnight and we need to wake up at 6am to catch the flight, therfore we have no more option. We DID NOT get a good night sleep which is the basic need so what is the point of having a near location but didn't get a good sleep. There are many others hotel nearby, we choose Hilton because i m one of the member but very disappointed. ALSO do remember to be self service if you have lots of luggage, the hotel staff will ignore you, front desk service is terrible, they will ignore you too, I can't believe this is International brand service standard. The duty manager gave us 2 cokes and juice because he cannot do anything and he said he will give us the discount on the room and we are waiting for it, let's see whether they said what they do or maybe...

Hilton is always Hilton. Well done! They maintain their brand standards all over the world. I didn’t stay there myself — this review is based on my wife’s experience. She stayed for one night between flights and was very satisfied. The airport is relatively close, and there’s a shuttle service. You just need to call, let them know you’re there, and they’ll come pick you up.

The room was spacious and clean. The bathroom was also spotless, with no drainage issues — water flowed perfectly. It was a pleasure to check in, spend the night, and know you’d want to come back. Breakfast was included. It was hearty and delicious. They dropped her off at the airport without any issues or delays.

At check-in, she was gifted a plush tiger cub — a nice touch. My wife specifically wanted to highlight the receptionist, Mandy Xu. She was absolutely outstanding — helpful, informative, and friendly, all with a warm smile. Mandy is definitely an employee of the month, or even the year, and truly deserves a raise.

We highly recommend Hilton hotels! A great hotel...

Interracial couple plz AVOID this place ! Extreme patriotism among the males in the front desk. My wife who held a Chinese citizenship tried to check in with me (American) . The front desk guy refused to talk to her and even not glance a eye while she asked politely to check in, and later the guy even called out all the male employees from the back to whisper among each other about how she “betray “ her communism beliefs. It’s pretty ridiculous since she was raised in both cultures and fluent in both language. Chinese has animosity towards the western especially American since the propaganda, but not letting us check in and giving cold shoulder by our races is highly against the Hilton policy. We have witnessed xenophobia after the pandemic in China, but not in customer service in Hilton owned by U.S. corporations. Any nationals who’s Taiwanese, American, or Chinese descendants who hold other citizenship should watch out this place. The gym is decent, most rooms has no hot water or stable wifi since they are still under...