As a frequent traveler with a deep appreciation for the JW Marriott brand, I have stayed at numerous luxury properties, but none quite compare to the exceptional experience we had at JW Marriott Beijing Central. From the moment we arrived, every detail was carefully tailored to make our anniversary celebration not just memorable, but truly exceptional.||||Upon check-in, we were warmly welcomed by the front desk team, who wished us a happy anniversary and presented us with a stunning bouquet of roses. This thoughtful gesture immediately set the tone for the high level of service we would continue to receive throughout our stay. The concierge team promptly assisted with our luggage and made sure every need was met with efficiency and a genuine care for our comfort.||||As we entered our room, we were pleasantly surprised by the personal touches that instantly made us feel at home. Thoughtfully placed photo frames around the room created an inviting, personalised atmosphere, reflecting a level of attention to detail that is rare to find. What truly stood out, however, was the consistency of the thoughtful surprises each day—whether it was a different room setup or fresh turndown amenities, it was clear that the hotel was dedicated to creating a unique and memorable experience for us every single day.||||Being upgraded to a Junior Suite added another layer of comfort and luxury to our stay, as it also granted us access to the Executive Lounge. We made full use of the lounge, from the excellent afternoon tea to the enjoyable happy hour and dinner. The quality of food and drinks was superb, and the elegant yet relaxed atmosphere of the lounge made it the ideal place to unwind after a busy day of exploring the city.||||The concierge team at JW Marriott Beijing Central deserves special mention. They went above and beyond to ensure our stay was seamless, offering great recommendations for local attractions, helping with restaurant bookings, and securing tickets for popular sights. Their personalised advice allowed us to enjoy the city to the fullest while always having a comfortable, luxurious retreat to return to.||||On our last day, we were granted a late check-out to accommodate our late departure flight, which gave us the flexibility to fully relax before our journey. Additionally, the hotel extended access to the Executive Lounge even after check-out, allowing us a comfortable place to rest before heading to the airport.||||Every moment at JW Marriott Beijing Central exceeded our expectations. The hotel’s attention to detail, combined with its outstanding service, made for an unforgettable experience. A special thanks to Luna Wang, the Loyalty Manager, for overseeing every aspect of our stay and ensuring that our anniversary celebration was flawless. Luna and her team’s dedication to making our visit special was evident in every detail.||||For anyone seeking luxury, personalised service, and a truly memorable experience, I highly recommend JW Marriott Beijing Central. This hotel exemplifies everything that makes the JW Marriott brand exceptional, and I’m already looking forward to...
Read moreAs a frequent traveler with a deep appreciation for the JW Marriott brand, I have stayed at numerous luxury properties, but none quite compare to the exceptional experience we had at JW Marriott Beijing Central. From the moment we arrived, every detail was carefully tailored to make our anniversary celebration not just memorable, but truly exceptional.
Upon check-in, we were warmly welcomed by the front desk team, who wished us a happy anniversary and presented us with a stunning bouquet of roses. This thoughtful gesture immediately set the tone for the high level of service we would continue to receive throughout our stay. The concierge team promptly assisted with our luggage and made sure every need was met with efficiency and a genuine care for our comfort.
As we entered our room, we were pleasantly surprised by the personal touches that instantly made us feel at home. Thoughtfully placed photo frames around the room created an inviting, personalised atmosphere, reflecting a level of attention to detail that is rare to find. What truly stood out, however, was the consistency of the thoughtful surprises each day—whether it was a different room setup or fresh turndown amenities, it was clear that the hotel was dedicated to creating a unique and memorable experience for us every single day.
Being upgraded to a Junior Suite added another layer of comfort and luxury to our stay, as it also granted us access to the Executive Lounge. We made full use of the lounge, from the excellent afternoon tea to the enjoyable happy hour and dinner. The quality of food and drinks was superb, and the elegant yet relaxed atmosphere of the lounge made it the ideal place to unwind after a busy day of exploring the city.
The concierge team at JW Marriott Beijing Central deserves special mention. They went above and beyond to ensure our stay was seamless, offering great recommendations for local attractions, helping with restaurant bookings, and securing tickets for popular sights. Their personalised advice allowed us to enjoy the city to the fullest while always having a comfortable, luxurious retreat to return to.
On our last day, we were granted a late check-out to accommodate our late departure flight, which gave us the flexibility to fully relax before our journey. Additionally, the hotel extended access to the Executive Lounge even after check-out, allowing us a comfortable place to rest before heading to the airport.
Every moment at JW Marriott Beijing Central exceeded our expectations. The hotel’s attention to detail, combined with its outstanding service, made for an unforgettable experience. A special thanks to Luna Wang, the Loyalty Manager, for overseeing every aspect of our stay and ensuring that our anniversary celebration was flawless. Luna and her team’s dedication to making our visit special was evident in every detail.
For anyone seeking luxury, personalised service, and a truly memorable experience, I highly recommend JW Marriott Beijing Central. This hotel exemplifies everything that makes the JW Marriott brand exceptional, and I’m already looking forward to...
Read moreI booked at the JW Marriott in Xicheng predominantly off of the location of the hotel and relatively low price coupled with the reviews. ||The hotel's location is fairly central but there is a bit of a catch which is that the main attractions close to the hotel such as Tianamen Square and the Forbidden City require a transfer first at Xidan to Line 1 on the Beijing Subway. The subway ride to the Summer Palace is more direct but in totality the location is a bit of a mixed bag despite centrality. There is a nice bus route that stops almost directly at the north entrance to the Forbidden City at Shenwumen though.||The rooms were fairly large and the decor was solid with a nice sitting area, a fairly expansive desk area and a nice array of amenities including a pretty holistic coffee set. The beds were comfortable but the pillows lacked in terms of firmness (all four were soft). However one key aspect was I noticed that there were a few aspects where cleanliness seemed a bit overlooked. For instance, the table between the two chairs in the sitting area and the desk were both overlayed with glass and the glass appeared to have some residue that left marks which should've been in theory an easy wipe down. The carpet also appeared to have some wear and could have used a cleaning job.||The bathroom was much the same story as the room itself. The bathroom was clean enough and was sufficiently expansive to contain both a shower and a bathtub with a large vanity area. But also similarly to the room, there was a few aspects that were evidently not there, the most glaring being a crack in the tile nearest the toilet which again should have been an easy fix in theory.||Breakfast in the morning was a bit steep pricing wise (the normal going price is 228 CNY but I was able to get a discount for 3 that dropped the price to 446 CNY total or about 150 CNY a person) but the selection was very large with both Western and Chinese as well as hot and cold options. The quality was nice and I really appreciated the drink selection including cold beverages which is not as common in Chinese breakfasts. ||Service throughout my stay was quite good. This probably will be influenced by your level of Mandarin but every staff member I encountered throughout the stay was lovely and I was even sent a welcome fruit bowl on the first night. Generally I find that most staff at luxury hotels are above par but the staff here were particularly exceptional at being proactive without being too intrusive.||The service here, overall luxuriant style, and also the breakfast would be sufficient to warrant a five bubble rating but I just cannot really shake the fact that the hotel overlooked some basic maintenance and cleanliness in some very obvious areas but considering it's a 5 star hotel in one of China's tier one cities, I can't be too harsh given the price since the other aspects...
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