Chengdu Marriott Hotel Financial Centre — Hotel in Chengdu

Excellent new hotel with well designed spacious rooms and a large range of amenities. The bed was comfortable and just the right stiffness to me, there were plenty of seating options in the room, lots of outlets were available for electronics and the TV was new and offered a host of viewing options. As well there was a nice large desk where work could be done if needed. The bathroom was marvelously designed with separate shower and toilet areas and a large tub. Overall I loved the decor of the room and the hotel, especially the marvelous entrance area.

The lounge was large and offered a good array of decent eastern and western food during breakfast as well a beautiful view.

Staff was friendly and service was well intentioned during my entire stay.

The location is not central but access to downtown Chengdu is fairly simple with only one subway ride needed. Otherwise, Didi (Chinese Uber) rides could be had from around 30~40 CNY. I thought the surrounding area did not lack for places to shop or eat at. The location also comes with the benefit of...

I recently stayed at this hotel and had a very disappointing experience. The room I was given did not match the description on the website, which stated it had two double beds. Instead, I received a room with two single beds, and the staff was not helpful at all in resolving the issue. I spent nearly two hours at the reception trying to get this sorted out, but the management showed very low attention to the problems. I lost a day of my trip because I had to sleep during the day, and despite promises that the situation would be resolved, nothing was done. As a result, I had to cancel my remaining nights and rebook at the Kempinski hotel, which was on a completely different level of service and comfort. This is the first time in a long while that I have encountered such poor service from a hotel. I cannot recommend this place, and I certainly cannot leave a...

The room was clean and had a pleasant fragrance. Although I was initially assigned a twin bed despite preferring a king-size, the receptionist was helpful in arranging a room change to one with a king-size bed, albeit in a smaller space.

The city view from the 24th floor was nice, but the window was too dirty to take clear pictures. The room amenities were comprehensive, the bathroom was clean, and the bed was exceptionally comfortable.

Breakfast on the fifth floor offered a wide variety of cuisine. The hotel’s location is convenient, situated in the city near the financial district, and it’s just a little over 20 minutes from the airport. The staff were very welcoming...