Doubletree by Hilton — Hotel in Chongqing

My stay at DoubleTree by Hilton was exceptional. The hotel staff were very helpful during the check-in and check-out process. Special thanks to the hotel manager, Rain, who was extremely patient in helping us retrieve our online orders and attend to our various requests. Another commendable staff member (didn’t manage to get his name)—a tall young man wearing spectacles—went the extra mile by coming up to our room to help us locate the order number so the team could find our parcels.Overall, all the staff at this hotel were very helpful and kind....

This was a good stay. From my experience with DoubleTree by Hilton, their standards are top tier. Cleanliness levels are superior, staffs there were extremely friendly and helpful. I am extremely picky when it comes to hotels, this hotel fulfils all criteria for an excellent 4 star hotel even 5 star hotel. Location wise, it's roughly 20min away from major tourism spots and public transportations are available right outside the hotel. There are also many shops/stores/restaurants/connivence stores/pharmacies right...

Better to avoid. The air conditioning system does not work. There is no circulation of air. The rooms are too hot to sleep. The staff have a fan but that is of no use. It looks like Hilton is saving money by switching of the HVAC system. Staff are helpless, so are guests. Apart from this all is well..good location, helpful concierge (especially Mr Rain) and clean. But what is the point if you can not sleep and get an infection due to stale air in the...