Mercure Shanghai Hongqiao Central (Opening August 2018) — Hotel in Shanghai

I initially booked this hotel because of the close proximity to a hospital I needed to be at for an early appointment, and I was open minded about what I was going to get given the economy price. The check in process was ok. The staff could only speak a little English but I was able to check in fairly smoothly. No dinner or room service available, which was disappointing. But, the front reception staff were able to help me with ordering on a food app, so they were helpful. A robot delivered the food to my door.The room itself was an 'executive' room, but really it's just a basic room that is slightly larger in size compared to a standard room. The room itself was clean and the bed was soft and comfortable.There were enough towels and slippers for use. There were some drinks and biscuits in the minibar that were free of charge to consume. A nice touch if you wanted it. Tea and coffee facilities were available, but no milk if you wanted this.There was bottled water as well.Rooms at the hotel are available by the hour (!) and the walls were so thin, I unfortunately heard pretty much what was going on each hour. Perhaps if the hotel offers this service, they could only dedicate one area of the hotel for this? I was unable to sleep, as the cleaners cleaned right up until midnight and they talked loudly from one end of the corridor to another, not to mention the rattling of the cleaning trolleys. I was not impressed.Breakfast was cold. The breakfast sausages were cold. The rice was cold. The eggs were cold. Not a good start to the day.If you can overcome these objections, then the hotel is a good budget stay. I won't stay here again for my next scheduled hospital visit. I'll pay the extra and at least have the comfort of knowing there's dinner and room service available...

I was there from August 11th until about the 3rd week of August, 2015. I was in Shanghai for a job interview and to run some fencing camps. The hotel room was HUGE! Kinda a throwback to the 60's with the colors but it was comfortable. The satellite TV kept freezing or shutting off and wireless internet was only in the room (not in lobby or restaurant). The AC worked well but the strange thing that took some getting used to was there was no walls to the bathroom or shower. If you were with someone, going to the toilet was a public event. Fortunately, I was alone so it wasn't an issue. The staff was really friendly, smliey and helpful. Most spoke English (a little) so that was a big help. If you went to the left outside the hotel, it became very Chinese. If you went to the right about 10 minutes walking, it was a very western international area called Lao-wai-jie. Japanese, Italian, Korean and English food places and bars everywhere. It's in the Puxi side of Shanghai where most of the International areas are. It's about an hour away from the PVG Airport by car. Don't attempt driving in Shanghai. You'll know why on your cab ride...

Stayed in this hotel for business trip from 1st sept to 3rd sept 2025, did not expect much from this hotel, due to location and star status. However it has disappointed even further, which normally lot of hotel guest miss to point out. Even thou is Accor group, but fails to reach its class. Breakfast was terrible and also the service. Toilet seat had buttons hidden for flush, banged by head looking for it, but most of the functions didnt work, lights were missing, bad maintaince. They had square bob robots running in and out of lifts, talking in local Chinese language, Staling the lifts, also there are only 2 lifts, very slow for high rise, wasted lot of time. not going to this hotel again, also reception staff, dont talk English in this French hotel group. how terrible is this !!! Dont...