The Ritz-Carlton, Tianjin — Hotel in Tianjin

The Ritz Carlton Tianjin is a palace-like hotel. From the moment you enter its gates, you can feel the luxury, the eyes never stop admiring the works of art, the amazing decoration in every corner and on every floor. The suite is like a decorated apartment and the feeling of home is strong. The employees throughout the hotel are so helpful and do a great job for every guest. The manager of rooms Mr. Gordon is especially charming, he helped us so much in some matters even related to the airline and future flight, for every request and question we had an address, moreover Mr. Gordon gave us a gift, the book about this amazing city Tianjin |We fell in love with this place and had so much fun. The club lounge is beautifully designed, it is a wonderful experience for meals to work areas, afternoon tea, many types of drinks and specialty cocktails. The buffet-style breakfast restaurant is extraordinary in its beauty, there are so many places to sit, you might think you are in a different restaurant every day. The variety is so amazing, beautifully designed for the eyes and delicious and excellent tastes .The service is excellent . Above all, we really fell in love with the GM of the hotel Mr. Charlie Zha ,a lovely charming person. Not only does he instill in all the hotel employees the consciousness of service and excellence, but he is in himself a person who is pleasant to talk to ,with a vision, We enjoyed so much hearing in our meetings with him ,during our stay ,that we have some similar aspirations and thoughts, in our love and desire to see and experience the world - to have special experiences and to meet a variety of people from different countries and different cultures. We found a common language and felt most welcomed. It is clear to us that we will get to meet him personally in any hotel he will manage in future ,anywhere else in the world. What a surprise awaited us at the next Ritz Carlton hotel where we stayed, a photo that Mr. Charlie sent to the hotel was printed for us and placed in our room as part of the amazing reception they held in our honor.The Ritz Carlton Chain is our favorite Chain ...

The Ritz Carlton Tianjin is a palace-like hotel. From the moment you enter its gates, you can feel the luxury, the eyes never stop admiring the works of art, the amazing decoration in every corner and on every floor. The suite is like a decorated apartment and the feeling of home is strong. The employees throughout the hotel are so helpful and do a great job for every guest. The manager of rooms Mr. Gordon is especially charming, he helped us so much in some matters even related to the airline and future flight, for every request and question we had an address, moreover Mr. Gordon gave us a gift, the book about this amazing city Tianjin |We fell in love with this place and had so much fun. The club lounge is beautifully designed, it is a wonderful experience for meals to work areas, afternoon tea, many types of drinks and specialty cocktails. The buffet-style breakfast restaurant is extraordinary in its beauty, there are so many places to sit, you might think you are in a different restaurant every day. The variety is so amazing, beautifully designed for the eyes and delicious and excellent tastes .The service is excellent . Above all, we really fell in love with the GM of the hotel Mr. Charlie Zha ,a lovely charming person. Not only does he instill in all the hotel employees the consciousness of service and excellence, but he is in himself a person who is pleasant to talk to ,with a vision, We enjoyed so much hearing in our meetings with him ,during our stay ,that we have some similar aspirations and thoughts, in our love and desire to see and experience the world - to have special experiences and to meet a variety of people from different countries and different cultures. We found a common language and felt most welcomed. It is clear to us that we will get to meet him personally in any hotel he will manage in future ,anywhere else in the world. What a surprise awaited us at the next Ritz Carlton hotel where we stayed, a photo that Mr. Charlie sent to the hotel was printed for us and placed in our room as part of the amazing reception they held in our honor.The Ritz Carlton Chain is our favorite Chain ...

This stay was truly unforgettable. From the moment I arrived, I was impressed by the meticulous attention to detail and the genuine warmth of the staff. Small touches: The Dyson hairdryer, the jar of bath salts, and the unexpected complimentary parking if you use their limited self parking spots and mention to the doorman upon leaving your room number and name that you are a guest departing were delightful surprises. Proactive service: The staff consistently anticipated my needs. Upon arrival, the doorman offered to assist with my luggage, and the lobby ambassador kindly guided me to the front desk. Personalized service: Susan at the front desk made check-in seamless by leaving a key easily accessible as well as courteously handing my keys with two hands. Housekeeping staff, Selena, greeted me warmly and respectfully while I was walking the hallways. Anniversary surprise: The personalized welcome letter, rose petals spelling "LOVE," and towel swans were a truly special touch for my anniversary. Thank you Jordan and Jeffi! Immaculate room: The room was spotless, with no dust or signs of wear and tear. The attention to detail was evident in the pristine condition and thoughtful design. Thoughtful technology: The key card system that automatically selected the floor was a convenient and impressive touch. Going the extra mile: The security guard personally guided me to the entrance, and the lifeguard proactively draped a towel over me as I left the pool. The pool attendant's offer of a plastic bag for wet clothes was a thoughtful gesture. Warm farewell: Even the spa front desk staff went above and beyond, offering a farewell gift and assisting with the elevator. These small details, combined with the genuine kindness of every staff member, created an exceptional and memorable stay. I highly recommend this hotel to anyone seeking a truly personalized and...