Just checked into the hotel for 10 minutes and the service have already left bad taste in our mouth. My sister whom is traveling alone with me is a psychiatrist and have appointments scheduled to see patients. We looked for the supposedly best hotel by Marriott in Xiamen to accommodate for that and as my family and I have been loyal customer of the brand. We thought the W hotel as one of the upscale in Xiamen would offer at very least a private conference room or office space for people who are travel internationally and need to have private meeting in other time zones. We were told that they have no such facilities, and we have to pay 4000RMB to rent a conference room. Which is ludicrous as any hotel by Marriott brand in the US, even the most basic and economical, would offer private work space. It is the most basic amenity for anyone who is traveling, I tried explain that to the front desk and their night shift manager, where I’m met with robot like service and lack of human understanding. It might be a cool looking hotel, but the service and amenities are not up to par for anyone who is conducting business internationally, unless you want to pay 4000RMB to use their conference room for 4 hours after already paying over 3000 for 2 nights stay and been gold status loyal customer of...
Read moreGreatest thx for Joanna & her impressive team to show how amazing W Xiamen is for the stay.
My parents spend an unforgettable night here for their 50 anniversary wedding memorial. Not only enjoy the tasty & delicate Chinese dishes in MinYen(on 3rd floor) Restaurant ,but also experience almost every famous local food at Nine Restaurant (on 5th floor) for the breakfast.
By the way, however the decoration & interior are so trendy in every details of the hotel,but still feel full of the hospitality & passion from every stuff. It's not easy,but W Xiamen make it by the efforts of every stuffs.
Don't hesitate , make a booking now then set off for a joyable trip & experience the warmest hospitality...
Read moreThe rooms are spacious and has all the requirements amenities. The buffet had great options. the lobby bar serveres drinks on the house between 6 and 8 pm. the dinner buffet and breakfast buffet was great. the gym is great. the bar on the top floor was underwhelming though. it did not have any open area and was too dark for my taste and was not busy. the rooms are not soundproof which was a concern for me. the television had few english shows and the tv speakers were terrible. the nearby mall , One mall has many food outlets. it is 30 mins away from the airport and 45 mins from the tourist spots such as the Gou lang island ferry and the pedestrian street or the...
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