Zhangjiajie Neodalle International Holiday Hotel — Hotel in Zhangjiajie

This large Hotel offers clean and comfortable facilities but will benefit from a minor upgrade. Conveniently located to one of the entrances to the Park and a short walking distance to the Chinese Opera House, local shops and restaurants. There is a small night market every evening. The hotel caters to large tour groups, so you will find large buses parked at the entrance; inconvenient for some but the water fountain in the front of the hotel compensates for that small inconvenience in the evenings. BREAKFAST: (if you are not in a tour group, avoid going to breakfast from 7 to 8 am which is when large groups come to eat before their departure) The breakfast buffet offers many options including cook to order noodles, many styles of dumplings, stuffed Chinese buns, a variety of Chinese dishes, fried eggs, hot and cold cereals, salads, fresh fruits , baked goods including waffles and toasted bread. If you are a coffee person, you may be a little disappointed of their espresso machines; weak coffee taste and usually long lines to get your coffee. The western breakfast choices are limited to fried eggs, baked goods, fruit and cereals but the staff is attentive and accommodating if you can speak Chinese. When visiting the parks, I strongly recommend to hire a tour guide from the agency inside the hotel, we used their services and were very satisfied with their experience. The tour service included transport to and from the parks( I had to use crutches because a broken foot; the guide knew all the tricks to get us to the front of the lines and to board the buses) Overall, I will give this Hotel a 4.5 because the lack of bilingual language personnel, the sometimes chaotic breakfast atmosphere, and the minor needed upgrades to the facilities ( bath towels, are too old and urge to be replaced) . Hopefully we’ll come back and see the improvements next year. Thank...

😊: The hotel is large and well-maintained, with comfortable rooms that made our stay pleasant and restful. The service was consistently good, and the staff were helpful and accommodating whenever we needed assistance.

It was also very easy to get a taxi from the hotel, which made getting around stress-free. The location is convenient—just a short drive from the entrance to the forest park, which was perfect for our visit. There are also plenty of shops, local eateries, and convenience stores nearby, so we had no trouble finding food, snacks, or anything else we needed during our stay.

Overall, it was a great base for exploring the area, and we appreciated the comfort and support the hotel provided throughout our trip.. 😢: We decided to dine at the restaurant in the lobby and ordered a pizza. However, it took almost an hour for our pizza to be ready, even though there were only three other tables ordering at the time. After waiting for quite some time, we asked if they could bring the food to our room. When placing our order, we specifically mentioned that we didn’t want any meat or ham on the pizza, as we don’t eat pork. Unfortunately, our request wasn’t taken seriously, and we were served a pizza with both ham and meat. This was quite disappointing, as we had clearly communicated our dietary preferences.

However, the manager came to our room and apologized for the mistake. She immediately instructed the kitchen to prepare a new pizza with no meat, which we...

Great location with great room and service. Stayed for 4 nights as IHG gold member was upgraded to a suite room.. surprise. One of my room is paid and was booked at higher fare . Upon checking in, I was told the rate has come down as mush as 400rmb and ask me to cancel the earlier one and rebook with this new rate.. I thought the reception could have ignored but really thanks for their honesty. The room is 2672 which the heating is uncontrollable which could be very hot. I have to open the window to sleep but air quality is bad and noisy! The sliding door to the toilet also broken down! The breakfast is the best with lots of choices and tasty especially the fresh noodle cooking station. The staff is attentive and recognise me and family after day 1 on what we prefer to eat and drink. They served the same thing every day and made special drink and food for us eve morning ! Fantastic and overwhelming... the location is great and 15 mins walk to the nearby town for dinner or shopping . 2 mins walk to watch the local performance. Very convenient location to access to all the attractions and very attentive staff! When I called for wifi issue, the staff came in less than 5 mins and bring me another router to solve the issue...the bed is comfy but prefer a thicker pillow! When I checked out today, they came out to greeted us goodbye and provide us all a bottle of water each! Highly recommended hotel in...